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161 reviews

CSR Employer Reviews

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Compensation/Benefits
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Great Company to work for before corporate changes.
Customer Service Representative (Current Employee), Kahului, HI – June 18, 2013
Pros: relaxed environment, flexible schedule
Cons: decieving pay scale, poor management
I work as a Sales Agent, as such different people go about different ways selling the products offered. I Came to Hertz seeking competitive pay and a relaxed work envionment. Its hard to have that when they raise the quota to make your commission and have auditors make sure you're offering their products the "Hertz" way which in my HONEST opinion is – more... actually detrimental to the sake of customer service at times. With that said I've worked at worse places and I am glad to have employment. – less
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Its Metro PCS
Metro PCS Sales Associate (part-time) (Current Employee), Lewisville – June 17, 2013
Pros: fun speaking with all customers
Cons: not enough power to help, customer service does it all!
Could be better, has been worse! Your upper management matters a lot to the experience you have.
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My Time at USA800
USA800 Customer Advocate (Former Employee), Saint Joseph, MO – June 17, 2013
Pros: it was a paycheck
Cons: working in a call center you are just a number not a person
Answering calls
Customer Service
I learned I am pretty good at talking on phones
My co-workers were okay.
Constant monitoring of calls and being told exactly what to say and how to say it is the hardest part of the job
The most enjoyable part of my job was the schedule that I had there.
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worked in small office
Office Manager/Sales (Former Employee), port huron, mi – June 11, 2013
Pros: small office, learned a great deal of information
Cons: not many benefits
same basic insurance day as previous except in the early days had to figure rates manually. Did not have computers!
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Too many changes
National Accounts Specialist (Current Employee), Gibsonia, PA – June 4, 2013
Pros: excellent co-workers
Cons: healthcare, pto
This company has been bought out, sold and then bought again in my the 1st year of hire. it has seen too many changes to have stability which is very important to my career.
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n/a
Customer Service Representative (Former Employee), fortpierce – May 30, 2013
it was not the best job but i made the best out of it the company was a family owned company.
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Enjoyed working with the public.
Senior Teller (Former Employee), Pikeville, KY – May 27, 2013
Pros: benefits, co-workers, management
Was offered better pay and better position with First National Bank. I was not looking to change jobs, I liked my job very much and enjoyed working for Branch Banking and Trust, I was contacted FNB and could not pass up the opportunty.
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dr salazar was amazing
customer service (Former Employee), Paris, TN – May 22, 2013
The clinic closed down and is no longer in huntingdon it was a great place to work
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very people oriened
Deli Manager / Lead (Former Employee), Suwanee, GA – May 21, 2013
Pros: helpfull employees
Cons: heavy long days
not enough back up when someone called out, enjoyed working for the customer base that I created. Management was awesome, co workers were of different culture and hard to communicate with.
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High stress
Retention Specialist (Former Employee), Boise, ID – May 19, 2013
This was at a time when everyone started to panic about loss of jobs, work and money. Company was so high strung on numbers and not listening to the employees. People we're getting fired left and right.
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did customer service inbound calls
Customer Service Representative (Former Employee), Bluefield, WV – May 15, 2013
Pros: 40 hrs definite
Cons: bad management
I answered customer calls as they came in. Billing ?s. Tech support. management was not very organized.. Very high turnover rate. My co workers were fantastic & very good to work with. The hardest part of the job was having bosses who didn't care about you. I really enjoyed helping customers be able to take care of their problems.
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Excellent work place
Receptionist (Former Employee), Chicago, IL – May 15, 2013
I was responsible for the coordination of communication between patients and physicians via our call center. I provided customer service and general information to patients including scheduling appointments. I was cross-trained in all areas of departmental functions to provide assistance when necessary, including check-in and check-out areas. I was – more... responsible for other administrative duties required to support organizational functions. – less
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Wonderful place to work
COLLECTIONS-CLAIMS SPECIALIST (Former Employee), columbia, sc – May 15, 2013
I love working claims...claim payments benefit a long list of people from the Hospital and the patient to the person that mops the hospital floors.....
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Pie Maker
CSR (Current Employee), Pine Bluff, AR – May 15, 2013
My typical day as a CSR at domino's pizza would be to clock in and go to the makeline. Make sure that everything is stocked up and then make whatever orders that come to the screen. I also answer phones and cut up pizzas. The management was great and understanding and the co workers where hardworkers and dependable. The hardest part of the job is getting – more... really busy and having to make a screen full of pizzas. The most enjoyable part of the job is when Domino's comes out with a new pizza and we learn how to make it. – less
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Good workplace environment.
Insurance Agent (Current Employee), North Canton, OH – May 13, 2013
Good place to work; love the employees. I've been there for a year and a half and have enjoyed it.
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Fun and fast pace
Customer service representative (Former Employee), Orlando, FL – May 8, 2013
Pros: fun work place good pay
Cons: long hours
Good work environment good management could work extra hours if you wanted.
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Incentives
Customer Service Specialist (Former Employee), fort lauderdale – May 6, 2013
Pros: incentives
Cons: hours
Duties: Retaining customers with the new ATT.
•Answering phone, taking inbound calls.
•Making inbound and outbound calls.
•Follow written and oral instructions.
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Great people to work with
Patient Assistant Counselor Triplefin (Current Employee), Cincinnati, OH – May 1, 2013
Pros: team building
Cons: micro management
I really enjoyed working for this company and although they do have core values, their is lacking in rewards to dedicated employees that have put In time and effort with this company. Overall I have enjoyed working for this company and will miss many people there but know I have advanced to a level where I need more mentally and need more of a challenge.
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an ok place
Catalog Sales Associate (Former Employee), San Antonio, TX – April 26, 2013
Pros: nearby
Cons: minimal pay
Worked here for three years until the San Antonio location closed down and laid off all employees but my duties were as follows: In an inbound call center, handled a high call volume from clients wishing to place or cancel catalog/internet orders. Assisted with wardrobe selections, checked order status information, and set up new in-house credit card – more... accounts.Managers were ok. Co-workers were alright. Hardest part of the job would be not satisfying every customer 100% and most enjoyable part was helping people. – less
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Great advancement opportunity
Customer Service Representative (Former Employee), Greenwood, In – April 25, 2013
Pros: advancement opportunities
Cons: no job security for a small town bank
I loved working for the bank and with my co-workers. I started out as a teller and worked my way up to a CSR within months. I would have loved to keep working my way up, however, the bank declined and I lost my position.
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About CSR

CSR is a global provider of innovative silicon and software solutions for the location-aware, media-rich, cloud-connected world. – Read more