Non-Profit Organization~Co-workers are great, but low-moral.
Customer Care Representative (Current Employee) – Trumbull, CT – May 18, 2016
This is a Non-Profit organization, where you are given a notepad and pen when you are in training, any other stationary you must buy yourself. There are no brakes, you have 30 min lunch, so if you come in at 9am and your lunch is at 12:30pm-1pm, and you end up staying till 6pm because you are on a call, with the exception of going to the ladies room or going to get a drink of water (that is if the water fountain gallons of water have not ran out) you will sit there for 5 hours until you go home.
Internet use is forbidden and if you do, you will be terminated, so you are totally isolated from the outside world while you are there. Also the Microsoft Outlook is only for internal use ONLY, AND, there is NO cell-phone access while you are in the building, so if you have a family emergency, the ONLY way, your family can reach you is by calling the front desk. The trainer is excellent and very thorough, and the C/S crew is awesome but not a happy crew.