Cumberland Farms in Mansfield is a great place to work in and Art Weeden is a wonderful manager to work for.
Customer Service Associate (Former Employee), Mansfield, MA – May 17, 2013
Pros: fantastic manager and all the fountain soda you can drinks.
Cons: none if you do what is asked of you.
A typical day at work in Cumberland Farms includes a jolly and firm manager. The customers are wonderful folks,you develop a professional/personal relationship with the 'regulars' as well as the vendors. You're always busy and your shift goes by quickly.
Assistant Manager (Former Employee), Hollywood, FL – April 25, 2013
Pros: respect and teamwork
Cons: drunks that needed to dealt with.
I opened the store, compared gas prices, did orders, did cashier work, did bank deposits, inventory, etc. I basically did everything at this gas station. I was the relief manager. I even worked 14 days straight when needed. I learned how to be a manager here first. I got along with my co-workers. Ironically, it's a bit of a funny story. I managed over – more... my wife and my mom some days. Some companies would normally look down on that, but because of our work ethic, we were the best team. I would say the hardest part was having to jump in when someone called out or vacation leave on my days off or had to pull longer shifts. However, I'm pretty flexible, so I will bend and not break. I left this job for DNC due to bigger opportunities and higher pay. – less
Assistant Manager (Former Employee), Jefferson Heights, NY – April 25, 2013
Pros: working with the public, handling customers' needs, steady paced
Cons: i don't feel there were any cons to my time/position at cumberland farms
A typical day at work consisted of arriving on time, in uniform, greeting customers, assisting in their shopping needs, cashing them out at the register, and wishing them a nice day/evening. On the scheduled days, inventory of various products needed to be taken, entered into the computer, and sent via computer to our corporate office/distributor. Brewing – more... coffees every 3 hours to ensure their freshness, as well as keeping up with stocking cups, sweeteners, milk/cream, beverages, food and non food products, some cleaning, and closing the store when it was time. – less
Customer Service Associate (Former Employee), Bridgewater, MA – March 30, 2013
Pros: free drinks
Cons: insurance too expensive
overall good place to be a stepping stone, the customers were for the most part good company, co-workers were okay to work with hardest part about the job was the drunks and cleaning up after messy customers
Cashier (Former Employee), Greenfield, MA – March 30, 2013
Pros: vacation time available for even part time workers.
Cons: new district manager was hard to deal with
Typical day at work was routine but enjoyable. I learned you have to be very outgoing to work with the public and to please everyone but it was worth it. Went through a lot of managers but in the end, ended up with a great one. The hardest part of the job was learning paper work and learning how much the manager actually has to do every day and by far – more... the most enjoyable part was the great people i was able to work with for 3 years. – less
Cashier (Former Employee), Corinth, NY – March 26, 2013
Pros: met many new people.
Cons: some customers were not always friendly and some would come in drunk.
Would make coffee, cash customers out, clean floors, and stock shelves. My manager and co-workers were all very friendly, but not always on top of getting the jobs done. The most enjoyable part of the job was seeing and talking to some customers on a regular basis. The hardest part of the job was trying to get shelves stocked and keeping the coffee – more... fresh when the store was busy. – less
Customer Service Associate (Former Employee), Dover Plains, NY – March 18, 2013
Pros: the money and the customers
Cons: everything else
The scheduling for work was the only thing that was good about being there plus the pay for a part time job was pretty good. But the managment was not very professional and very unstable. The manager would tell me to do something and when the task would just be started she would switch up and tell me to do several other things and by the time i would – more... get back to the first task she would complain about why it wasn't already finsihed. The manager would talk about her personal life and sexual stuff that had no place in the work place. the money was good but the enviroment was awful. Too many immmature employees that would try to take credit for the work that you would do while they were busy talking on the phone with friends and not working, manager included. I would work a 6-8 hour day with no bathroom break or meal break. – less
Customer Service Associate (Current Employee), Hudson Falls, NY – March 2, 2013
Pros: mystery shop bonuses... if you have the hours and get a good score
Cons: sometimes not enough staff to do all tasks in alloted time frame
A typical day as a Cumberland Farms employee includes making coffee up to 4 times a shift, waiting on customers, keeping the entire store (exterior and interior) clean, faced and fronted at a level set forth by the Corporate Home Office. Management is not bad it just appears to be a very stressing job, especially when something goes wrong. Although – more... the co-workers are nice. Since most of the employees are part time you work with a different person every time just about. – less
Cashier/Stocker (Former Employee), Norway, ME – February 20, 2013
Pros: located close to home.
Cons: odd shifts, working schedule was erratic i.e. 2 hrs. on, 3 hrs. off, on 2 hrs.
Enjoyed working with the customers and co-workers. Upon arrival you immediately had work to keep you busy besides waiting on the customers which made the shift go fast. Learned what it takes to run a gas station/mini mart including inventory maintenance, stocking, and overall sanitary/cleanliness of the premises in and out which makes an important impression – more... on regular and new customers. – less
Food Service Leader (Former Employee), Boscawen, NH – February 9, 2013
I worked for cumberland farms and from my own experiance and others it is a disgusting company to work for. I had decided to go to college to better myself and i had let them know a month in advance and i was told it wouldn't be a problem. Then one day right before i started college the supervisor came in and greeted me like nothing was wrong and said – more... "so your going to college good for you!" About ten min later i was called into the back room and the supervisor asked for my college hrs so they could plan my work around that. Then when i was done he pulled out a blank piece of paper and said "Now write to THE STORE MANAGER" I said why do i need to write a letter to him/her. They were standing right in front of me. He said "your going to request part time or we don't have the hrs for you" I asked what that meant and it was termination. What kind of company values a supervisor like that and why was this ok with the company. Eventually i was descriminated against because of college and my pay and was fired for an obsene thing that was common in that store by all employees and managers and i rarely ever did unless i was off the clock and working for free. which was my cell out. Employees had theirs at the register and in use all the time. The irony is i didn't do that because i didn't want to get FIRED!!!!! I have sooooo many more horror stories and i am too angry right now to finish but in my right to free speech i am telling everyone to stay away from them!!!! – less