The expectations of the service writers and managers is very high. Even when not on salary i was getting calls at home. Even when not being on call or even after I was let go, i receive calls at home due to lack of organization in upper management and HR.
The pay was great but the stress caused by upper management made it tough. The branch manager declined my yearly profit sharing that would have been given a few weeks after my termination. Even after working the full year prior. Could have easily filled for wrongful termination as well, but didn't feel the job was worth my time.