Pros: dedicated colleagues
Cons: high volume of workload, constantly interrupted while doing complex tasks.
I respond to cold calls regarding the LOANLINER document product, and the associated compliance (consumer protection laws).
There is high management turnover in our area (over 16 managers in the last 16 years). The current managers are very nice people, but they do not understand the complexity of the LOANLINER document product and associated compliance (consumer protection laws).
My co-workers are smart and dedicated.
The biggest challenge is to be constantly available for support while delivering on the production/research promises made.
The most enjoyable part of my current is to help others understand complex consumer protection law