CUSTARD INSURANCE ADJUSTERS Employee Review

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Interesting work that allows opportunities to meet nice people.
Property Claims Adjuster (Current Employee) –  Bettendorf, IAOctober 2, 2012
This is a work from home job that pays well for a part time job.
Pros
the flexablilty allows for time with famiily and/or a second job.
Cons
work pressure due to the 24/7 on call duty for specific clients.
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Claims Adjuster (Former Employee) –  Needham, MAJanuary 13, 2018
Be careful what you sign up for! Most of the people are great but you must be gung ho for the team and adhere to arduous reporting schedules.Training into the Custard system was almost non existent.
LOTS of uncompensated time for part time claims adjusters and zero benefits.Mileage reimbursement not up to par. Time allowed for billing reports and diary not realistic. There is no room for taking initiative and no authority to settle claims expeditiously.
Custard has gone the way of most claims services and taken the challange and authority away from the adjuster and put it into a computer that has no idea or experience with handling individual insureds, claimants and clients.
Nice people but over structured.
Pros
Employees - Pleasant and Friendly
Cons
No individual authority - Low reimbursement rates
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Laid back
Residential property Desk adjuster (Current Employee) –  Norcross, GAJanuary 8, 2018
Very laid back, cool environment to work in. Management went through some changes. Lots of good people to work with. Work life balance is the best part.
Pros
Very laid back, cool environment
Cons
Pay
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Overall rating

3.7
Based on 18 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
2.8
Job Security/Advancement
3.1
Management
3.3
Culture
3.4

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