We will do better to cover benefits with new employees, but you do receive PTO after you have worked with us for a year. This is a lot of extremely helpful information. We ask that you please email us with more details at CCIdirectors@gmail.com so we can address more of your concerns. We are also disheartened to hear about the stealing and fraud and we would appreciate you emailing us and telling us more about that. We have a tip line you can call to report theft and fraud: 866-959-0951. Either way you contact us, we will be sure to keep it anonymous. If we don’t know about these issues, we can’t solve them.
We have recently reevaluated the pay system to best optimize your ability to make a livable wage. However, since this is an ATT Authorized Retailer sales job, your pay strongly depends on the commission you are making throughout the day. Also, once you have worked with us for a year, you do earn PTO with our company. As far as growth, we have promoted many of our employees who have been with us less than a year to Team Leaders and we pride ourselves in our efforts to promote from within. We are growing rapidly, which provides promotion opportunities for all our employees. Since there is so many issues to address on this post, please email us at CCIdirectors@gmail.com for more answers to specific questions.
Thank you for the 4 star rating even though your comments seem as if we did not do a good job in providing a great work environment for you. We recognize that it can be a demanding job, which should be equating to higher commissions. Mark Wahlberg is working diligently on driving more traffic to slow locations. ;)
We strive to hire employees who are consistent and reliable. Our training is a 2 week process, so missing 2 days is substantial and it shows that you may be unreliable. Also our dress code consisting of polos, jeans, and tennis shoes is a very relaxed dress code that we expect to be adhered to.
ATT is no longer just a phone company, it is an entertainment company. We do focus on selling DirectTV because selling one DirectTV in a day will add $5.60 PER HOUR to your 8 hour base wage for the day! If you sell DirectTV and Internet it adds $8.75 onto your hourly wage, which essentially DOUBLES your paycheck. We are dedicated to making sure you have every opportunity to make a fair commission, so we absolutely focus on the ways to do that for our employees. We see that you are a current employee, so we would encourage you to express more of your concerns via email at CCIdirectors@gmail.com.
ATT is evolving on a daily basis, so we do our best to adjust the pay structure in order to give you the best commissions possible. We know that mistakes in pay have occurred in the past and we rectified the situation as soon as possible. We do have an assets protection department and we would encourage you to please email us at CCIdirectors@gmail.com so that we can investigate the stealing and the fraud that you mentioned. We also have a tip line you can call to report theft and fraud: 866-959-0951. Either way you contact us, we will be sure to keep it anonymous.
Thank you for understanding our company culture and knowing that it takes a team of great leaders to make a company successful. We couldn’t agree more that it takes hard work to be successful!!
Thank your feedback, we appreciate both the praise and criticism.
We are so sorry you feel as if corporate does not care about you. We have many programs in place and rolling out such as Custom University, Personal Growth University, and Custom Cares (all free of charge to our employees) to show that we do care about each and every one of our employees. Details concerning these programs are forthcoming.
Due to a recent shift in ATT’s strategy toward entertainment, pay structure has changed and we acknowledge that it caused errors in pay recently. We did our best to correct those paychecks to get all commission paid as quickly as we could. Our company has grown more than 300% in the last 3 years so we absolutely have growth opportunities for all of our employees and pride ourselves with doing our best to promote within our company.
Thank you for bringing this to our attention. It’s painful to hear that you feel that you were lied to from the beginning and we would love to discuss more if you want to email us at CCIdirectors@gmail.com
We are sorry to hear this has been your experience thus far. To address this concern, we recently created a leadership development team.