Led by the motto “T-shirts Unite”, CustomInk does a remarkable job of creating a sense of higher purpose among Inkers, whom the company says “believe in the power of custom t-shirts to bring people together.” Inkers’ jobs range from helping people come up with designs for their t-shirts to building the company’s web site and delivering custom-designed products into customers’ hands.
Inkers are focused on delivering great service, a strategy that has helped CustomInk grow to more than 800 full- and part-time employees since its founding in 2000 – a remarkable record in the competitive online t-shirt sector. Customer feedback and photos adorn the walls of the office to remind Inkers that they are working to make their customers happy, and CustomInk even donates to customers who place orders in support of charitable causes.
CustomInk highly values homegrown leadership, and about 65 percent of their current leaders started with the company in entry-level positions. Beyond development opportunities, the company also touts perks and benefits like “Cadillac” health plans, a 401(k) match, a dependent care flexible spending account, and (of course) free t-shirts galore. In addition to offering perks like weekly meals and fun parties, CustomInk’s culture is notable for its informal, individualistic culture. Workspaces are decked out with everything from Redskin helmets on the walls to pictures of Jerry Garcia and Hello Kitty collections. Maybe it’s the fact that they make t-shirts, but the dress code here is about as informal as it gets, with t-shirts and flip-flops the norm.
We've been named to Inc. Magazine's "Inc. 500" list of America's fastest-growing private companies and have also been recognized as a "Great Place to Work" by Washingtonian Magazine. – less