Minimal knowledge from management, not able to meet clients needs
Eligibility Specialist (Former Employee), Irvine, CA – February 18, 2014
Pros: the ability to work with the patients and parents/family.
Cons: no management
Supervisor had no knowledge of hospital setting and needs. Therefore, the client did not get the best for their money. Management not receptive to ideas and constructive criticism. I enjoyed what I did for the patients in assisting them to the best of my abilities. Was recognized by the hospitals administration for my customer service. Was awarded by – more... the company for my customer service. Yet, the supervisor thought otherwise. – less
This particular company is a good place to work if you're only seeking steady income. There is no promoting from within. Management is rude. High turnover rate as well. The co workers are very sweet and helpful. A lot of friendships can be made there.
A dedicated company toward the positive outcome for clients trusting in Cymetrix for services.
Patient Access Manager (Current Employee), Rancho Mirage, CA – June 23, 2012
Pros: values of both companies i am working with, transparency of expectations, accountability and team work
Cons: having two sets of rules, your company and another. this can be challenging as one is stricter than the other.
The core values to turn around healthcare facilities struggling in the downward economy are a positive. A commitment toward established goals in the partnership are the building blocks for trust. Education for staff and and accountability raise the standards and instilling pride in the work place. The leadership team takes on some long days to ensure – more... goals will be met, and support each other as a team. Addressing disciplinary action together, documenting and defining improvement ensure the best interest of all are being addressed. Seeing the fruit of your labor by meeting your goals is very rewarding and does not go unnoticed from either organization in the partnership. – less
Patient Account Rep (Current Employee), Gardena, CA – May 22, 2012
Cons: employess are not treated fairly, no incentives
Cymetrix is a good place to gaIn experience but not a place for a lifetime career. They say there is room for growth but it only applies if you know the right people. Raises are suppose to ne given once a year, however they use a merit system and your raise may not even be 25 cents after your review is completed. They believe in favoritism so if your – more... not in the in crowd it's open season. Policies and procedures do not apply to all, especially upper managements family members. Management is horrible and employees are not treated fairly. – less