Pros: computer to work from home, lunch, massage, gas station, hair cut
Cons: waking at 4:30am to commute with altamont train, otherwise love my job
Check email for new notifications from World Wide Engineers
If any PCN go to special report and check how many parts will be affected
Run special program that trace all relate parts with all specific customers.
Meeting with engineers that review all the specific and when will be the parts discontinued
Prepare letters of notification to Sales Representative, Engineers, Product Management, all employees which have any type of relation with the part and ALL WORLD WIDE COMPANIES that order those parts and notify them if will be discontinued or will be a replacement
Merge in the computer all this individuals via Email and send letters via Federal Express to students, private universities, etc etc.
Follow-up with customers if everyone has been notified.
I love to work in electronic companies because they are fast, quick decision, do presentation and they are very grateful when you comply with all their request in comparing with other type of business are not as fast but eventually realize that sometimes is good to please responding to customer in a very timely manner.
It is very important in all jobs to be very knowledge of the company policy that is part of your efficiency because help to know your limitations when comes to customers.
About co-workers I always respect their job, their priority and when I need something from them they knew that my job have a higher priority due to the fact that customer are first specially when parts they were discontinue or larger research for to find a replacement part for the customer in order to don't loose business