Shift Leader (Former Employee) – Plymouth, MA – March 21, 2016
it was a great start to my shift leader career the hrs weren't to bad and the manager was good the only thing was that I got hrs deducted from my time card if I had over time they would take the over time off so that they would not be over hrs.
Management (Current Employee) – Massachusetts – June 3, 2016
This company has the potential to be a great force in its area, However the corporate ideology of follow what you are told and don't "rock the boat" leaves them mediocre at best.
The culture between training locations and normal stores varies a great deal. Most General Managers that are not at a training location tweak the rules in their own way. Very much the "Perfect world" v. "Real World"
Their product is good and the food generally is quality and tastes great. However their prices like most places only go up,
Management wise your 50 plus hours at work will be filled with not enough time to run the store plus do the work they expect to be done every day. Also they expect you to cover any schedule gaps or issues that occur if no coverage is available. So really in a store without a rock solid staff you can expect 50-55 hours in a week.
No Bonus structure is set, nor is any substantial reward for exceptional performance exists. They do have usually a contest of some sort going on, usually increase sales for one item or two and the top store management gets like an tablet or Smart watch..ect. No Cash though.
In the end glimpse of potential but their lack to take care of their employees above the average, Their higher than average prices, and lack of listening to their front line people, brings them down to an average company with the ability to do much much better.
Good Food, Average Pay, Job security, easy to succeed if driven
pay for food as employee, Nobody listens to front line people, Follow the leader mentality, Overworks management, No cash bonus structure.
Team Member/Cook (Former Employee) – West Hartford, CT – October 19, 2015
A typical day at work was either working most of the day on grill for me, had a few cleaning projects, would train incoming employees. I learned to have better communication skills and be a team player. Management at the establishment was decent, could've been a bit better in helping out training a bit more. The hardest part of the job for me was dealing with dissatisfied customers. The most enjoyable part of my job was getting to talk with my co workers and getting to know each of them a bit more.
20% discount coupons for team members for food purchases.
COOK/CASHIER (Former Employee) – Pawtucket,RI – July 7, 2015
A typical day of work at D'angelos was good,I got to interact with different customers that come into the restaurant and give them really good food to eat. I have learned so much from working at D'angelos I learned that teamwork is really important because with teamwork everything can run smoothly within the restaurant. My co-workers were the best when I worked there they were friendly, positive, and was able to teach anything new within the restaurant. I really liked my manager at D'angelos she was the best she would always give me good feedback when I did something good. The hardest part of the job had to come during our lunch rush when a lot of people would come into the restaurant at one time and we would have so much to do, but we would create a system into what order we would do the tickets in. I would say the most enjoyable part of the job would be putting smiles on customers faces making them feel welcome when they walk in. and also the customer service because good customer service goes along way in a restaurant.
This job involves prep cooking, cooking, cleaning, using the register, and customer service. Almost anyone willing to work hard and get their hands dirty can do this job, and the management is usually willing to work with you concerning your schedule. It is fast paced and the work is constant, so the shift flies by quickly.
Deli clerk (Former Employee) – West Lebanon, NH – July 31, 2014
A typical day at work started by setting up the tables and getting ready for a busy day. Management was superior. The best part of the job was the community of the workers. it was more then just a job.
Cook/Cashier (Current Employee) – Falmouth, MA – March 23, 2014
I cook and make sandwiches. I ring in sales. I keep the customers happy. I upsell merchandise or daily options the company is having. I have learned how to cook on the flat top and manage cash. My coworkers are fun to work with and we help each other when needed. The hardest part of my job is trying to please unhappy customers. But the most enjoyable part is making those unhappy customers happy when they leave.
Crew Member (Former Employee) – Holyoke, MA – February 7, 2014
As a crew member you have to do almost everything in the workplace. You open and close the store, you clean it as well. You wash the utensils in the back, etc, etc. It's a team job. The hardest part of the job is closing the store because there's a time limit, and you have probably 2-3 co-workers all trying to finish in time.
Shift Manager (Former Employee) – Middletown, RI – December 16, 2013
Was here about 3 years and thorugh that time there wasnt much to say positive. Not much room for advancement, management was never around. I am happy for being able to have been employed but had to leave to find something more suitable for me.
We are always busy at D'Angelos. As a manger I have to make sure how to deal with difficult customers and crew. I have to make sure that both my customers and crew are happy. We have to be pepare all the time for the customer flow. My boss is a very sweet and understanding person. She makes everyone feel comfortable and a fun place to work. The crew is well trained and they know what they are doing especially when it comes to serve the customers. The hardest part would be maintaining the prep work. The most enjoyable part of the work is working together to solve problems and have fun at work.