The worst part is the incompetence of the area sales manager, maybe because she is "overworked". Sales staff is overworked, and not looked at as individuals, but as "number producers", hours are long and tedious. Management treats you according to your "numbers". No regular pay, must request draws if no closings. Your ideas are "frowned" upon then implemented by management, with no credit to the originator. Time off is constantly denied to some, yet readily granted to others. Any delay due to mortgage financing, or construction delays ultimately is deemed the responsibility of the "sales agent" for NOT SETTING THE RIGHT EXPECTATION WITH THE BUYER. On many occasions corporate office staff is extremely rude to the sales force.
Great product at competitive prices
Sales Consultants are NOT appreciated, no room for advancement.
Just don't do yourself the disservice of seeking a position with the Houston South division if you are looking for an employer whose culture fosters the growth and development of its employees.
You'll be hired on to review processes and suggest possible changes that could help the division run more efficiently and reliably... Then you will be treated like a complete idiot. Every aspect of the business is run by three individuals, two of which are in positions that they are completely unqualified for (and they both know they are inadequate). This leads to an environment where the top brass not only run the company with ridiculous "discipline" via unwarranted write-ups and threats of termination on a weekly basis, but they also make decisions based on their own current states of fear (undeniably caused by the knowledge that they do not understand either their industry, their market, or basic management skills/procedures).
The notion of a "team-oriented" business plan is completely foreign to these people.
There were many before the previous Controller and VP of Ops left to work for other divisions.
Everything that takes place each and every day since the two individuals with adequate knowledge, experience and emotional intelligence to be effective left the division.
Estimator (Current Employee) – Atlanta, GA – May 20, 2016
The company needs to take a step back and see how it can take its current reactionary business model, and flip it to be more proactive. On top of that, hold your sales professionals accountable for the way they conduct their business. Stop having the back office staff clean up their mess. This in turn pulls them away from their productivity, thus putting them behind the 8 ball at the end of every month/quarter. I could go on and on, but the fact of the matter is it will never change unless it's a directive from the top. I love the people that work here and it is truly a family atmosphere. However, sales needs a swift kick in the tail and held accountable for their mindless decision making.
Senior Underwriter (Former Employee) – Portland, OR – April 26, 2016
Wow. Where should I start? The company has great benefits: 401k match, very low health preimums with lots of converage, discounted stock purchase, wholesale prices for appliances and other home goods, great compensation and career advancement. The work environment is great. The management is very appreciative of your work and the company shows it. I was laid off during the crash, but if you can get in take my advice and stay in.
Sales Representative (Current Employee) – Atlanta, GA – April 11, 2016
A day in new construction home sales consist of caring for a community, reaching goals, following up with potential prospects, showing and closing sales. I have really gain a lot of knowledge on customer service as well as how to maintain a community. While gaining experience with new construction I have built a great business relationship with my partner in the community where we share equal responsibilities to make sure that our home sites are beyond standard. New construction can be challenging at times due to the rise and decline in the market, but it is worth it all to see the gratitude on the faces of the buyers as they clos on their future homes.
Inventory available to sale, furnish model homes to show, excellent benefits such as health care and 401k
slow traffic, high taxes in the area for the community, not enough qualified buyers
Construction Superintendent, Customer Service (Former Employee) – Englewood, CO – March 31, 2016
Unreasonable expectations with contractors and schedules provided. Very high house to superintendent ratio. Complicated time consuming computer work required. Could be using this time checking on the work in progress.
Appraisal/Multi Family Condo Specialist (Current Employee) – Austin, TX – March 16, 2016
Engaging environment that has helped me grow professionally. Culture of company is great and co workers are amazing. Everyone I worked with was willing to help and very friendly. The company culture is wonderful, the employees generally seem happy to be working there! I think the energy of the environment drove everyone to do their best, at least for me it did! I learned how to work and prioritze multiple tasks at a time. I also was able to improve my research and presentation skills.
Project Superintendent (Current Employee) – Englewood, CO – February 27, 2016
I have more than enough experience to run a good residential housing tract. Unfortunately the processes they have put in place to achieve a well built home takes up so much time and effort I am more concerned about the processes than the home.
New home Sales (Former Employee) – Tampa, FL – November 30, 2015
you work 7 days a week, every weekend and every holiday. 12 hour days. they don't care if you are doing a sale at midnight and have to dive for a hour to get home. get the sale and get the check. your safety means nothing to them. the turn over in this company is huge. some how they manage to build a good house that's good quality.
Area Manager (Current Employee) – Naples, FL – October 20, 2015
Managed 13 superintendents and 18 job sites as Area Manager when Emerald division opened they moved me into a Superintendent position to build custom homes from $800k t0 $1.9 million ,enjoyed the job very much.