Human Resource Generalist - Kearny Mesa
DCC - San Diego, CA

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Human Resource Generalist (Kearny Mesa)

DCC is a rapidly growing and dynamic inbound customer service center located in Kearny Mesa and we are searching for an HR Generalist to join us during this pivotal time in our company's history.

This is a Manager level position: As well as meeting the criteria below, all interested candidates must submit a cover letter which will be heavily considered.

Position Requirements:

-MINIMUM 5+ years progressive experience within the HR field
-Proficiency in Microsoft Office software and applications (Word, Excel, Outlook)
-Excellent oral and written communication skills
-Exceptionally well organized and meticulous attention to detail
-A professional and friendly demeanor and a team player
-Ability to multi-task, be detail-oriented, and be flexible in a fast-paced environment
-Flexibility to work a schedule that meets deadlines, and be willing to occasionally work overtime as needed

Essential Duties & Responsibilities:

-Conducts new-hire on boarding and assists in the recruitment process, including posting job openings, application/resume screening, background check, processing new hire files and paperwork, and related data entry
-Serve as first point of contact for all Customer Service Representatives regarding individual inquiries
-Administers health and benefits plans which include benefits orientation, employee enrollment and changes, related presentations or programs, liaison between employees and carriers, and provide input into the decision-making process when requested
-Maintains compliance with federal and state regulations concerning employment
-Administers various human resources plans and procedures for all company personnel, assists in development and implementation of personnel policies and procedures, prepares and maintains employee handbook and policies and procedures manual
-Assists in evaluation of reports, decisions, and results of department in relation to established goals, recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
-Facilitate off-boarding, unemployment and employee leaves of absence
-Keep pulse on the organization; identify and inform leadership of trends with the employee base
-Performs other related duties as required and assigned


We are an Equal Opportunity Employer.

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