Pros: free flights
Cons: staffing, pay, management, coprorate management etc.
Working for DGS was great in the beginning, but over time my happiness with this company started dwindling away. After my station manager Mark Warnock left (JAX), everything has just been on a downward spiral. The only true benefit offered with this company is the free flight benefits, minus the fact that you fly as a stand by passenger. I learned a ton about aircraft, and the aviation industry and I do love this field of work, but the poor management all the way up to the corporate level is terrible. We are always under staffed, and everybody is under paid. The starting salary for agents in JAX is 7.93 an hour. Pretty scary that someone who has a salary lower than an employee at McDonalds is loading the 50 million dollar aircraft you are flying on.
The hardest part about this job is dealing with the daily stress of having to oversee many flights a day, and not having the proper equipment or staffing to efficiently do so. I love flying for free, and I work with some pretty great people, but this is not enough incentive for me to stay with this company. They treat their employees poorly, pay them poorly, and as much as they want to say free flights compensate for the pay, free flights do not pay my bills. I would not recommend any body work for this company unless they plan on part time employment to enjoy the free flight benefits.