Employee Advocate (Former Employee) – Atlanta, GA – November 30, 2017
Productive and busy environment, had to meet deadlines in order to start the applicants by the projected start date. The environment can be stressful at times due to the deadlines that needed to be meet in a timely manner.
Agent In Charge (Former Employee) – Roanoke, VA – December 6, 2017
I loved working at the airport with the planes, I truly loved the job itself. But the airline industry is a train wreak. We had mandatory overtime, mad management, pay cuts when we should've been getting raises because our company got bought out. It's unstable, inconsistent and WAY too much work and responsibility for minimum wage!
Free stand-by flights WHEN you can actually get off to go anywhere
Minimum wage, unaffordable benefits, scheduling, insecure industry
Cabin Agent (Former Employee) – Queens, NY – October 26, 2017
The environment was fast-paced, and at times stressful due to quick turnovers of aircraft. The best part of the job was the flying benefits. The ability to travel on any Delta aircraft to any destination they were traveling to for free or reduced fare. Immediate family was able to fly for free as well.
Ramp Service Agent (Current Employee) – Honolulu, HI – October 25, 2017
Always short handed and workers no show. Also Manager only shows up 2 to 3 days a week. Some morning there is no Supervisor or manager on site. When we are short there is no one to call in because of low numbers of employees. We have only 4 full time employees, 33 part time and 24 Reserve. They work only 2 days a week. And we are in service from 5am. too 12pm and this is on the slow season.
free flight to some states and pay taxes with other airlines.
Ramp Agent/Baggage Handler (Current Employee) – Baton Rouge, LA – August 13, 2017
You perform the same functions as the parent company employees but receive half he pay. Management doesn't care about its employees. They want you to devote your life to DGS but won't help you out when you need it. They avoid you when you try to come to them with an issue with the station or with what they have done. Management won't accommodate you for religious purposes or any other issues you have in your personal life. No paid vacation, they won't even approve request for unpaid days off. Since management doesn't want to help us people call out leaving us short for the day especially when no one else wants to come in to help. Stay away from here!
Cargo Agent (Former Employee) – Jamaica, NY – August 2, 2017
Management could be better. No paid vacation. Free domestic flights is the best thing about working for this company. Work is fine. Good learning experience. Fine job if you're single and have no responsibilities.
Ramp Agent/Customer Service Agent (Former Employee) – South Bend, IN – July 17, 2017
The company does not have any sort of integrity. Hard work is not recognized. I have learned many things by choice. I learned and bettered myself on my own. I learned more then required to provide excellent customer service, customer safety, and even helped teach fellow co-workers. No pay raise is given once topped out. Top out pay is in single digits per hour. The pay varies location, but still the pay does not merit the job responsibility. There is no incentive or benefit for loyal employees. Not to mention the safety and responsibility an airline employee has in getting a customer from one city to another. Company provides no room for growth. Although job was fun and worth it when it was ran by a previous company, I would never recommend it to anyone. The only good experience is I made great friends and I traveled a bit and have seen beautiful places when it was affordable. The company as the saying goes, "Puts a hole in your pocket."
baggage Agent (Current Employee) – Atlanta, GA – June 18, 2017
Must be ready to work the moment you get in and starch all body for the day. Workplace environment is always relaxed space to enjoy a quit moment. The hardest part I would say is being under staffed when it happens.. The most enjoyable time in this job is you get a great work out all away around and this job really doesn't give you time to let your mind wonder for too long!
under staffed, short handed
fly for free to an 50 states and pay small fee for out of the country fares!
Cleaner/Caterer/Customer Service (Former Employee) – Romulus, MI – May 25, 2017
I worked at the airport, started as a midnight cleaner, then went to ramp, then ended up as a caterer. Very stressful, there was less people then there should be, but at the airport, that's probably because you can't account for every strange thing that happens.
Troubleshooter (Former Employee) – Ozone Park, NY – April 26, 2017
It was a very slow environment, there was no chance to move up, and management was not very accommodating. When I first started working there it was not so bad, once the manager left and his manager stepped in, things just went downhill
Assist and handle fragile baggage (Former Employee) – Atlanta, GA – February 3, 2017
I love working for Dal Global Services because I was able to talk to my passager .I was transported people from the plane to they other gate if they have a Connecting flight or if they stay in Atlanta them I will take them baggage claim and I also worked the baggage claim
Typical day at work is very routine and physically demanding. I learned to be time sensitive. Management is somewhat fair. Hardest part of my job is the weather and aircraft heavy loads. Most enjoyable is flight benefits.