Pros: working with people
Cons: staying busy
Responsible for the general operations of the accounts receivable department including the custody and maintenance of patient account records & A/R reports, the training and supervision of accounts receivable personnel as well as coordination & training of personnel in regards of billing and collections. Oversees Account Receivable procedures and policies including the efficiency of paper flow and processing of customer service and accounts receivable and collections department. Responsible for computer input, updating information, data integrity, computer summary printouts, and supervision of monthly reports. Also administered the payroll for 40 employees. Monitored collector’s productivity and efforts. Identify problems on claim denials and find implementation and solutions. Interview applicants and decide on new hires for collections personnel as well as coordination and training process of billing and collections department.