Customer Service Associate (Former Employee) – Jacksonville, FL – July 21, 2017
Not a bad place to work, wonderful people. The work is a bit overwhelming at times, and there are only a couple opportunities to get up and stretch during a very long day. That said it is a great place, with slightly less opportunity for advancement than I would have liked! Overall a great place to work!
Test Scorer, Reader (Former Employee) – Madison, WI – July 10, 2017
I worked as a test scorer and reader at DRC and thought it was a great temporary job. The pay was pretty good considering the weekly attendance bonus was pretty easy to get. In general, a good job but it was only temporary!
Clerk/Receptionist (Current Employee) – Plymouth, MN – June 28, 2017
For my position, it's great because I am a full-time student and I'm able to do all/most of my homework during the days when it is slow. I do wish however, I could get paid vacation. I've worked here for 2 1/2 years and only receive 20 hours of paid time off for an entire year. Plus I don't receive any benefits. Other than that, I would recommend this job to people who want a laid back job and don't have to worry to much about certain things.
Team Leader / Test Scorer (Former Employee) – Plymouth, MN – June 28, 2017
Good job for retirees. Not consistent work but good for those only wanting to work for short periods of time on different test scoring projects. Will be sitting at a computer looking at the screen all day.
Test Scorer (Former Employee) – Indianapolis, IN – June 25, 2017
It's a good job to learn how to collaborate with a group of people and perform as a team. The managers are approachable.Also the environment is quiet you can't be extra chatty. Definitely beats retail.
Test Scorer (Former Employee) – Plymouth, MN – June 19, 2017
For the position I was in there is an option of work hours. Not a huge amount of wiggle room but 40 hours does come with a weekly bonus. Some project directors are better than others although most of the time reads deal with their team leads. It is a day of at least 7 hours of sitting at a computer and reading hundreds to thousands of test responses per day. Relaxed dress code and environment and a good variety of decent people to work with. The downside is work only lasts as long as the projects do.
Book Reciever (Former Employee) – Brooklyn Park, MN – June 7, 2017
I really liked working here but I found this job Through a temp agency and they only had work for a limited time but working there was a great experience and I wouldn't mind working there in the future.
Team Lead (Current Employee) – Indianapolis, IN – June 6, 2017
DRC is an easy place to work if you can follow the rules. There are some promotion opportunities from Reader to Team Lead but not really anything beyond that. Projects vary in length and you are never guaranteed another project after your current one finishes. That said, during peak season (Apr-May in my experience) they will accept almost anyone with a degree just to have warm bodies in chairs. The work is easy if you apply yourself even a little. DRC enforces a "library atmosphere" in the work rooms, adjacent break rooms are available with tables, chairs, and a variety of vending machines.
You will be removed from a project if you have several excused absences. A no call, no show is grounds for immediate termination, as is a breach of their strict confidentiality measures (no cell phones, no removal of guideline materials).
Easy work if you apply yourself, variable hours, nice people
Short Lunch Break, 0 cell phone tolerance, no cafeteria
NATION EDUCATION CONSULTANT (Current Employee) – Maple Grove, MN – April 13, 2017
A typical work day is full of high energy, flexibility and professionalism. Management makes certain that you have everything you need to complete assignments. I learned a great deal about how infrastructures of education institutions work interdependently.
Offer snacks, lunch and high performing colleagues to collaborate with.
Customer Support Specialist (Former Employee) – Brooklyn Park, MN – March 22, 2017
I enjoyed the culture of DRC, and the daily challenges that being a Customer Support Specialist provided. Good management, allowed to work independantly, and enjoyed the satisfaction of creative problem solving and helping others.