Pros: mostly dedicated and professional staff, training program
Cons: pay rate, hiring practices, misleading about certain aspects
The time spent at the Center had its ups and downs. The center utilizes a fantastic training program, much more comprehensive than that to which I was accustomed. Further, the employee appreciation initiatives were both generous and appreciated.
The staff was reletivley easy to work with and most seemed genuinley dedicated to their jobs and to the center. This being said though, some clearly had anger issues that did not benefit the clients whatsoever. Other staff would talk about the clients negativley in their presence or blatantly ignore their needs while "on the floor". From time to time, they would be known to "brag" about their reaction to an unruly client, which to me, was nothing short of unprofessional.
They tend to offer jobs (perhaps rightfully so given the dynamics of the area) to those who are bilingual, though they are misleading about this quasi-"requirement" in their hiring process, especially when it involves a longer distance hire. I believe my current supervisor up north refers to their actions as a "bait and switch" tecnique whereby one is led to believe they are being offered one job and in reality, receive another that is several levels below their educational / experience-related qualifications. In this regard, the pay was quite sub-par and they were misleading about the first 6-month increase.
The insurance is decent for the area, though in wokring for a nonprofit in the north that uses the same insurance company (BCBS), it pales in comparison (at David Lawrence) for a higher cost for services and a reduced number / amount of services covered.
In summary, the Center is not a terrible place to work for the general lack of work within the greater region, though I personally am much happier to be up north again and no longer a part of this organization.