Pros: direct and to the point, know where you stand, the feeling that what you do is appreciated
Cons: the unattentive staff, that just communicate or smile because they think it is the thing to do, is what they are suppose to do, that to sit and stare during classes and not at the teacher, feeling of they don't want to be there.
I come in on scheduled days to do assigned delegations. Meet the staff and get some feed back on what the need, answer questions best of my knowledge.
I found out that there are all levels of learning and understanding. Teaching methods have to change.
The management here at San Angelo is great. The entire group is there for the ultimate goal to care for their consumers. Ask a question you will get a answer. Friendly and full of energy in every direction.
I find that the hardest part of my job is to find staff that I delegate that are truely interested in listening to what I have to say. They doodle in classes, look off in space, mess with cell phones. I hardly ever get any questions, it would allow me to be able to assess what they got out of the class if they would return more feedback.
I enjoy the involvement with the comsumers and the staff communication. The smiles and the hello's I receive when I arrive and dayhabilitation and Office. The direct approach is appreciated.