Great atmosphere, horrible base pay
Collections Representative (Current Employee) – Louisville, KY – June 7, 2017
Great atmosphere and team building. Excellent management and fun place to work. They plan monthly events, are very outgoing, and helpful.
But fun does not afford getting by in life. The base pay is horrible if you're an adult with adulting type bills.
If you're looking to pay your bills, car, and rent with this job, pass.
If you're looking for a second income, spending money, maybe a retiree, or someone young (18-25), apply.
Bonuses are mediocre and if you make bonus, it barely averages monthly what you should be getting paid base.
*Your monthly quota will start between $5000-$6000/mth. You MUST reach that quota first before any bonuses. 25% of everything you collect will go towards meeting that quota. Ex: collect $100, and $25 goes towards your quota of $6000.
THEN anything you collect after that quota, you will start receiving 25% of. Ex: you've already reached your $6000 quota and you just collected $100, so you earned $25.
Bonus money is taxed.
Starting pay is 11.50 or 12.50/hr. 13.00 if you have experience.
The job is collecting on delinquent accounts (ATT, TIME WARNER, VERIZON, TMOBILE, ETC). Its inbound/outbound calling. Very easy, and great training given whether for those experienced or with no experience.
You only get 8 hours pto every 3 months and only 7 days pto after a year. It does not roll over. Use or lose.
They do not match your 401k and only offer a 401k after 1 year of employment.
The insurance offered is typical of most insurances offered through this type of employment.
Job itself and company: 5 stars
Pay, benefits, incentives: 1 star
Company atmosphere and management
Pay and monthly bonus