District Manager, District Trainer, Flex Manager (Former Employee), FL – September 13, 2011
Pros: i don't work there anymore.
Cons: all about the bottom line and not about quality.
Started working for them 40 hours a week as a merchandiser. A month later was promoted to District Trainer and another month later promoted to District Manager. Told no salary boost. Still took the job. Was to work from home Mondays and Fridays. Three days on the road managing over 15 people in 30 stores in one division. Within the month it changed – more... to managing over 30 people in 30 stores in three divisions, leaving on Sunday afternoon and getting home Saturday sometime, covering all hours where employees were off or called in sick so might end up traveling 300 miles after an 8 hour shift. Could not book a hotel over $50/day (try doing that in FL), $25/day for food, required to still do all paperwork which generally took at least 3-5 hours a night, had the regional manager state that termination of employees makes him look bad so I couldn't terminate anyone even if there was a reason...so more store complaints. And if the regional manager got a complaint directly he'd write everyone up for incompetency, would provide no solutions to this, and dump it in my lap to fix it. Had a fire at one store so 3 team members were obviously asked to leave. My boss made them drive 50 miles to another store to fax in their paperwork for the day claiming they would not be paid otherwise and refused to pay their mileage and time. Another time I had an employee who asked to have an afternoon off for her wedding. I consulted my boss who said yes. The day of the wedding he told her he had no memory of this conversation, couldn't find the emails were it was discussed, and if she didn't work her entire shift she was fired. The last straw was when I was in Southern FL and the area was being evacuated due to a hurricane. My boss and his boss said no worries, everyone works their shift. I cut everyone loose at noon anyway, filed my paperwork and letter of resignation. It took me over 10 hours to drive 200 miles to get home because of high water, wind, and debris and because I was away from home the entire week I was not able to prep my house for the hurricane. To them it is all about the hours not the quality of work. They'd rather have people who are there exactly on time and do nothing than someone who knows and does the job but comes in or leaves 5 minutes late/early. Still not sure how this company is in business but the branch I worked for is not. They lost all the contracts the next year. In fact my boss and his boss were too "busy" to train me and another regional manager came to train me. He even sympathized with me during training that these two guys were the worst of the worst but had held these jobs for years and were considered untouchable. HR did nothing when I complained about the changes, treatment of employees, no salary boost on all these additions. – less
