Pros: Kind employees and management, paid training, paid days off, work at home opportunity, live-chat with all tools available
Cons: Minimum wage with no room to move up except becoming a Senior Chatter.
DealerTrack Technologies, while they only pay minimum wage, is full of kind-hearted, hard working people that are treat every employee with respect. The work is easy and enjoyable as I love helping customers and DT provides you with most, if not all, of the information you need to help customers. You are provided paid training in the beginning as well.
The only thing I would change about the job is a pay raise and an opportunity to move up in the company, even if it's just a small amount such as a Team Lead position.
Other than that, for working from home, this is one of the best companies I've worked for so far and enjoy every day I get to spend working for them.