Serious minded/ Safety Conscientious/ Preformance Driver
Claims Manager (Former Employee) – Blenker, WI – March 29, 2016
My typical Day was dealing with company driver/ owner operators, receiving incoming phone calls of Accident(s)/ Incidents(s); the severity of these incidents. Imputing all the necessary criteria into computer system. Making sure that the drivers were aware of company policy and procedure, reinforcing if not.
Following incidents up from current to post dates.
Working with drivers of preventable accidents/ incidents with driver chargebacks.
Working with NON-preventable accidents/incidents, (i.e. 2nd vehicle, hitting a deer.) following up with secondary parties and working claims to resolve claimants dispositions.
Speaking with Attorneys/ Insurance Companies/ Private owners to work a claim and resolve claims.
Working with drivers on OSD matters, communicating with customers of their product and dispositions.
Communicate the needs of the driver, dispatcher, customer service agent, and customer to all involved.
Pre/ Post trip training. Road Testing/ Driver Trainee Upgrade
Worked on identifying what to look for during pre/post trip training. Walk around the tractor trailer and identify what the unit should look like, and what it shouldn't . Identify what to maintain on the vehicle for DOT inspections.
Learned more about truck driving industry
Long drives/ Got burnt out