Fast paced environment, enjoyable if you can get your work done before it becomes a game.
CERTIFIED MEDICAL ASSISTANT (Current Employee) – Auburn, IN – May 31, 2017
A typical day in the life of a CMA at DeKalb health is fast paced. You must be able to pick things up quickly and move forward. You will always learn something new, and you must be open minded when taking criticism. It is not to bash you or beat you down, but so you learn from a mistake the first time rather than continuing to make the same mistake.
Billing Payment Specialist (Former Employee) – Auburn, IN – February 7, 2017
A typical work day included working insurance denials and open insurance claims. I learned a lot about insurance web portals and the reasons that they deny claims. Management was hard to work for. The culture for the most part was good, nice people to work with. I really enjoyed being able to work on my own.
Patient Care Assistant (Former Employee) – Auburn, IN – November 4, 2016
new supervision and restruction has only hurt the hospital in a whole. alot of broken promises and pay was awful. Housekeeping is a broken department with new supervisors that dont know the job but was hired by best friend
Friendly staff, but the worst training experience I ever had!
food service (Former Employee) – Auburn, IN – December 6, 2015
I trained for one week and was as lost on day 5 as I was on day 1. They expect you to train in the fast paced setting with no time to ask questions or write yourself notes because you are limited on time to get to the next task. This leads me to believe they are having 1 person do the job on 1 1/2 - 2 people. For the job your are expected to do it is not worth the pay. I believe the department I trained in could use some reorganization and more detail to cleanliness.
Patient Access Representative (Current Employee) – Auburn, IN – June 10, 2015
I have really enjoyed my time and experience at Dekalb Health. I came in at a time where the department was going through a transition stage so I have worked in the various shifts and roles needed throuout the day. I have settled in my usual hours now and love the stability of that. With my time here I have gained so much information on insurance, processing, rough explanation of the billing process, workers compensation cases, how medicaid and medicare work with different situation and so much more. I feel like every day you learn something new and there is always something changing so you have to stay on your toes, that may be the hardest thing to do some days. It's nice that there is never a day like the last but I am looking to find advancement in my field and I feel like that is extremely limited here.
Great benefits, tight knit co-workers, comfortable working conditions
Limited vacation time, constant open hours, rough communication
Nursing Assistant (Current Employee) – DeKalb Health Auburn, IN – March 29, 2015
Administration and managers are awful. Currently on a pay freeze, yet big promises to new employees so be very careful of misleading information. Alot of good employees have left for very good reasons. Some with several years of employment. Not a good atmosphere at all.
pay, lack of bonus, lack of any appreciation to current employees
Provides excellent patient care and overall positive working environment.
Unit Assistant (Current Employee) – Auburn, IN – January 19, 2015
This is a very difficult decision to make. DeKalb Health and the Family Birthplace have been the best working experience I have ever had. The staff work together as a team, and staff memebers make giving excellent patient care top priority. Leaving will be difficult, however, moving from the area will make it a very long commute to continue working at Dekalb Health.
DHMG management lacks professionalism, no people skills!
Front office (Former Employee) – DHMG – December 10, 2014
Overall management is awful! The DHMG administration and managers do not acknowledge or appreciate the employees they have working for them. Your just a number and if you don't follow the "crowd" they don't want you there. Very little room for advancement. Administration is horrible and do not stand behind their words!!!
A very stressful place to work during my last few years there.
Medicare Billing Specialist (Former Employee) – Auburn, IN – December 3, 2014
When I started working at this hospital, I loved it. It was a really great place to work, our benefits were wonderful, and it had a good name in our community, so I was proud to say I worked there. This is no longer the case. Over the last couple of years, I would say about 50 or more long-time employees like myself have been asked to retire if close to retirement age, or fired for some inoculate reason, and in my case, they didn't even put a reason on my termination papers. They gave no reason for terminating me at all. I dedicated my life to them for over 24 years, and until the last couple years, it was worth it.
My most enjoyable part of my job in any of the positions I held was in helping people.
Close to home
No breaks other than lunch which was not paid. Benefits drastically reduced.
Unit Coordinator (Former Employee) – Auburn, IN – October 5, 2013
It's a very political place. Your just a number and if you don't follow the "crowd" they don't want you there. Very little room for advancement. Administration is horrible and do not stand behind their words!!!
Surgery Secretary (Current Employee) – Auburn, IN – July 17, 2013
DeKalb is a great place to work. Everyone is treated as equals, including the management. You are treated like family there. A typical day in surgery can be slow, or chaotic. Some days the phone is ringing off the hook to schedule surgeries and add on emergency surgeries, and other days there isn't a single phone call. I have learned a lot from working at the hospital. It has helped me touch up on the terminology since school, and teach me new terminology.