A typical day at work would consist of following up on existing leads to generate a sale. I would spend the majority of the day on the phone qualifying leads and going through the sales cycle. I would also provide support to my existing clients. I did my best to provide excellent service to my clients so that I could sell them additional tools and increase my chance of getting them to renew their contract.
I learned that sales is not all about a fancy presentation. I learned that people buy because of people not because of the product. I also learned that is important to accurately go through the sales process, ask the right questions and show the client how the product would be the best solution to help them.
The management team worked closely but was hesitant to promote from within the company. All managers that were hired after I started came from other firms. As a result, a lot of outstanding internal candidates were passed up which led to them ultimately leaving the company to pursue greener pastures.
The hardest part of my job was juggling all of my responsibilities. In short, I ran my own business within Delivra. After completing a sale, I would set up the account for the client, train the client how to use the software, be the client's first line of support and become their account manager in order to maintain their business. I was a one-stop shop for my clients.
The most enjoyable part of my job was being able to come into work in jeans and a sweatshirt. The job was naturally stressful as any sales/quota related occupation will be; however, the culture was very laid back and all of the employees were very kind.