Project Manager (Current Employee), New York – September 13, 2014
Pros: decent organization of resources
Cons: laptop is a boat anchor ie old
Many former Perot systems pm's are still present. They utilize an internal methodology of PM3 for projects. It is easliy understood as it is based on PMI standards. There is little room for decision making and understanding of leadership direction. Program management is loose and secretive. I enjoyed working with the SME's and their abilities to tackle – more... issues. DELL is definately challenged in technology areas and many of the customers exploit this making project work difficult. – less
Customer Service Agent (Former Employee), Bowling Green, KY – September 13, 2014
Pros: free coffee
this was an awesome job and when the company was sold and relocated I was crushed and had to find a new job.. I learned alot about medical billing.. My co-workers were great everyone pretty much got along and worked well together management listen to what we had to say and what we needed.. overall a great place to work
Field Systems Technician (Current Employee), Woodland Hills, CA – September 9, 2014
Dell is a knowledgeable and great company to work for. The management and team is always available to pass on any new information regarding technological and informative know-how regarding the latest systems. The hardest part of the job is keeping all systems up to date with the latest schemes and functions. Correcting any issues prior to the deadline – more... posed quite a challenge. – less
The best part of the job was the people I worked with.
Policy Holder Services Representative (Former Employee), Lincoln, NE – September 6, 2014
They could improve on the way they lay people off by letting them know ahead of time and giving them help to find another job. The part about the pay, it was good when they did give raises, but when they did not when they were still making a large profit, saying they could not afford it. I think they still could of at least given a 1% across the board – more... raise to show good faith to the employees. – less
Working as a Consumer Sales Rep was great. There were no cold calls to be done like other telesales. People shopping online who had questions or needed help checking out will call the 1800 number and get directed to a sales rep. Working over a 8 hour shift you would usually take between 12-20 calls on a slow day. Making it hard to hit your numbers selling – more... computer packages and warranties. The job environment was great and fun. – less
Level 2 Technician (Current Employee), Plano, TX – September 1, 2014
I take calls for Tenet Hospitals, Remote in to the PC's to repair Java issues and scanning issues. Managers are not very supportive. The most enjoyable p[art of my job is resolving issues for my end users.
Software and Peripherals Specialist (Former Employee), Nashville, TN – August 29, 2014
Had a strong desire to try and do right by the customer, but the upper management seemed to change their strategy every few weeks. While very nimble, it seemed there wasn't any clear and consistent direction. Major changes would happen every quarter with circling back to the previous setup around 4-5 quarters later.
(Contractor) (Former Employee), Texas – August 27, 2014
Dell is a great learning experience with various travel and work at home positions the compensation package is some what slack but the weekly Per-Diem is a great addition to compensate your benefit package.
but beware you will be black listed from future assignments due to professionalism or refusal of an assignment regardless of the circumstance.