Pros: great work enviroment
Cons: holiday schedule.
A. Arrive about 20 minutes before starting time
B. Log in to computer and phones
C. Check sound quality and computer speeds
D. Take first call
E. Listen to customer needs, address needs, provide solution to needs, listen for feedback, address objections, close sale.
F. Repeat the process.
Hardest part of job was knowing that manager may be on the line – more... with you and not being able to close the sale. I learned to present product as a need and not a want, how to overcome objections, and how to have a strong close. The most enjoyable part of the job was talking to a variety of individuals with needs unique to them, and supplying that need. Co-workers were outstanding. – less