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1,111 reviews

Dell Employer Reviews

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Account Manager (Former Employee), Oklahoma City, OKApril 14, 2014
Dell was great at offering extensive training on new products and services.
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inventory control
Dell Computer Inventory Control Associate (Former Employee), round Rock txApril 11, 2014
Cons: working in factory and the the travel for little money
m-f 5 -2 the parts of a computr good management great co workers the hardest part was the uncertainty of losing the your postion seeign the enresults of a built product
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Fantastic chance to be able to instruct in cuttnig edge technology
Senior Technical Training Advisor (Former Employee), Round Rock, TXApril 11, 2014
Pros: amazing technical resources and equipment to work with for delivery
Cons: as instructors you are trapped teaching and are not offered a lot of free time for other projects.
Spent most every day training advanced technical information related to Enterprise level solutions in Networking, Servers, Storage, DataCenter, and Cloud Technology.

Had at my fingertips considerable resources about advances in technology.

Management was not always as familiar with understanding the needs of adult learners and what needed to transpire – more... in order for knowledge transfer to be most effective. Though were usually top notch at understanding the needs of the business and the need to support your efforts.

Worked with some of the most advanced instructors and developers on global level initiatives to enhance all of learning and development as a regular goal.

Being caught up in instruction kept you from have a good pulse on what was happening elsewhere in the company and time to work on module enhancement and development of outside projects are always extremely limited as a instructor but that is very true everywhere.

Working at instructing enterprise level support engineers and analysts in advanced computer technology is a thrill and thoroughly satisfying aspect of the job. – less
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Fun place to work
Enterprise Expert - E-Support ProSupport (Former Employee), Round Rock, TXApril 11, 2014
Support does not pay you what you're worth once you've reached higher levels.
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call center
Sales & Financing (Former Employee), Oklahoma City, OKApril 9, 2014
I would never work for a company that works you to the bone and doesn't care for you at all.
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Dell is a good place to work
Global Supply Manager (Current Employee), Austin, TXApril 9, 2014
Typical work life balance is a great plus here, work when you need to as long as you get the work done.
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steady and fast paced work experience
Data Analyst/ Data Entry (Former Employee), Commerce, CAApril 8, 2014
Pros: free lunches once a month, plenty of projects to do
Cons: dont really belive in raises
- fun environment
- fast paced
- great benefits
- team environment
- got to work early to leave early (7:00am to 3:30pm)
- cross trained on alot of different positions
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Great place to work, I'm my own boss!
FIELD SERVICE ENGINEER (Current Employee), New Orleans, LAApril 8, 2014
• Provides call taking and site specific support (DTS and Legacy).
• Provides desk-side support including software, hardware and networking support for desktops,
laptops and servers
• Prepare and present performance / incident reports to the Service Delivery Manager and
to the customer
• Performs installs, moves, adds and changes as required
• Tests – more... and certifies PCs, networks, servers and client approved applications
• Provides advanced troubleshooting capabilities on software and hardware problems including
DTS, legacy systems and interconnectivity problems
• Installs and maintains enterprise servers, mainframe, high-end networking and complex product
configurations, servers, telecommunications equipment, storage-subsystems and drives, high-end
document processing equipment, peripherals and PCs
• Takes responsibility for follow-up services or problem escalation
• Maintains a high degree of professionalism in actions, demeanor and dress
• Ensures customer satisfaction throughout the service delivery transaction – less
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Great Business to be involved with as an employee and customer
Senior Account Support Representative (Former Employee), Round RockApril 8, 2014
Pros: leadership skills and business processes learned
Cons: too much red tape
I would welcome the opportunity to work for Dell again. the hardest part of the job was constant tool issues and segment miscommunications. Management was supportive, thanks to tell dell surveys.I have learned how to develop teams, people and achieve deadlines as well as set goals. The customer relations I have built and maintained over the years has – more... been a positive in the growth of Dell – less
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Productive and Innovative Place to work
Project Program Management Advisor (Former Employee), Round Rock, TXApril 8, 2014
Pros: work life balance and open door
Cons: global hours due to type of role
Working at Dell provided me with strong skillsets I have now acquired that have prepared me for any challenge in a new work environment. Starting with operations day-day processes to Global projects, Dell was filled with many opportunities and innovative ideas. Not only was I able to work directly with various organizations from IT to Legal but also – more... with many countries and languages. I was able to utilize my Spanish language to manage a Revenue Services project team in Latin America; Mexico, Chile, Brazil and Colombia. Working directly with many people at Dell allowed me to rapidly acquire new skills such as reporting, executive presentations and project management. The most enjoyable part of my job was training people and sharing my knowledge of the process or skills. – less
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Good place to work
Claims Examiner, Team Leader (Current Employee), Davenport, IAApril 6, 2014
Pros: casual work environment
Cons: treated like a number not a person
If you want to work from home and don't mind transferring from account to account, then this is the place to be in terms of Healthcare. When in the office, it's very casual, friendly environment. The hardest part about the job are that you are just a number to Dell, you're not really a human. The other is, regarding Healthcare aspect of Dell, you never – more... know if you are going to have a job or not. – less
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Dell, inc.
Inside Sales Representative (Former Employee), Nashville, TNApril 5, 2014
Pros: good amount of time off and vacation, good benefits, great co-workers.
Cons: calling become repetitive and mundane, job success can be complete luck and you have no control over.
40 - 60 cold calls to account set.
Lofty quota but possible to obtain.
Management was flexible with scheduling and days off.
Co-workers were the best part of the job.
Tough to stay motivated when companies are not buying.
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Productive and Fun Working Environment
Executive Support/Administrative Analyst (Former Employee), San Jose, CAApril 4, 2014
Pros: employees
Cons: corp. layoff
Typical day on the job is busy and critical decisions are made regularly. Confidentiality is mandatory and second nature. There were several opportunities to learn new projects and work with cross groups. The co-workers are very personable and ready to lend a helping hand. I enjoyed working with the team members at the San Jose office the most. Even – more... when transitioning from smaller company systems and tools to large corporate systems and tools, everyone was very optimistic and flexible. – less
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Collections
Senior Collections Associate (Former Employee), Hyderabad, APApril 4, 2014
Dell was a the best opportunity that I had where I learnt a lot of things being a fresher.Was in collections of the SLG segment.
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Excellent first hands on experience in the IT field
Client Pro Support Sr. Technician (Former Employee), Oklahoma City, OKApril 4, 2014
Dell was a wonderful place to work, the provided constant training from the time I started. They were excellent at keeping employees trained on new equipment coming out. We as first line phone or chat agents had great support from our support staff. Everyone I worked with was pleasant and it was a wonderful work environment. Management was supportive, – more... encouraging and helpful. Dell encouraged continued education and growth for their employees. Benefits were great. It was a great place to work. The hardest part of the job was probably keeping up with all of the metrics, being borderline perfectionist, this part of the job lead to causing me my own personal stress. I do understand the reason for the numbers being in place. I enjoyed being able to help customers with resolving issues with their systems and enjoyed the fact that we took ownership of the issue, which helped to let the customers know that Dell really does care. – less
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Very productive and organized company
Material Coordinator (Former Employee), Austin, TXApril 4, 2014
A typical day was very fast paced the management took pride in keeping things in order.
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Dell has a good sense of maintaining a strong work life balance
Senior Program Manager (Current Employee), Austin, TXApril 3, 2014
Pros: salaries, and even in these hard economic times dell has paid bonuses
Cons: people managers number one focus is generally not their staff.
Dell is in transition which can be exciting. Overal the company tries to maintain strong work life balance.
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Dell is in a tough position
Dell Marketing Director (Former Employee), Austin, TXApril 2, 2014
Dell is in a tough position and will need to make some drastic changes going forward. I believe there could still be a lot of opportunity there, but there will continue to be job uncertainty for quite some time.
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Very active workplace
IT Technical Support Analyst (Former Employee), Reston, VAApril 2, 2014
Excellent workplace for growth and team work to solve customers problems.
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Great work life balance
Operations & Facilities Management Analyst (Former Employee), Santa Clara, CAApril 1, 2014
Pros: nice building
Cons: not enough free meals
I had the pleasure to work for Dell while it was acquired by Wyse. They had a wonderful work, life and balance. I enjoyed working for the short time that I did.

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About Dell

Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end – Read more