Dell Employee Reviews in United States

Found 1,751 reviews matching the search
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Layoffs No Severance Pay/Lies During Interview Process
manager (Current Employee) –  Planto TexasJanuary 23, 2016
When I was hired to work for Dell a couple years ago it was a different culture than it is now. It had some structure, some organization and steady business. Its a whole different story now.

Once they went private they laid people off first, than a few months later they did a voluntary separation package to get rid of the other people who work there. Now they have merged with some other company and are not getting any business so they are telling people if they can not find work within two months (on their own) than they will separated from the company with no severance package. Leadership is supposed to find jobs but now they are forcing employees to do it.

This company cares nothing about employees, has raised health insurance premiums consistently each year and works you around the clock.
Pros
None
Cons
Everything
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Work Life Balance Phenomenal
Business Systems Advisor (Former Employee) –  RemoteDecember 14, 2015
Worked with physicians and hospital staff to resolve issues regarding access to patient health records, managing employee database for access to system, installing scan stations, creating and managing hospital work flows. Our team works very well together even though we are all remote. Management is easy to reach, very helpful, and allows us to work without micro managing. The hardest part of the job is when on call over the weekend with minimal support, however help is only a phone call away, easy enough to reach out to the team lead or manager. I loved working for Dell. They have a great benefits package. Working from home is the best part of the job, but also has its disadvantage somewhat. Not interacting face to face with anyone can be a little lonely, but the advantages definitely outweigh it.
Pros
Remote career, Work Life balance, Compensation
Cons
Can be lonely working remotely
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It's a business, a money machine
Software Architect (Former Employee) –  Austin, TXJanuary 26, 2016
Dell is in the business of selling things. Their business shifts on a daily basis, and they are willing to make large changes often. This makes for an exciting working environment because something new is always happening. It can be challenging, because workforce reductions are a common occurrence somewhere within the company in any given quarter, and people tend to cycle in and out.

The company does take care of its people. The work life balance is better than street credibility would have some believe. They emphasize inclusion and diversity, and I saw it in practice, not just something they talked about.

The most frustrating thing about Dell if you are a technologist is that they tend to avoid large R&D investments, instead looking to partner or buy a company to get products and services to sell. Although they have undertaken to become better at R&D, it is still not really in their DNA.
Pros
Established, comparable pay, decent benefits
Cons
Always in flux, aging, frequent disruptive top-level strategic shifts
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Very productive place to work that provides great oppurtunities
Executive Compensation and Benefits Consultant (Current Employee) –  Austin, TXNovember 9, 2015
A typical day at Dell involves many meetings with various teams on the project. Since the scope of the project is so vast, risks need to be outlined and planned for accordingly. The various departments such as IT, Operations, Payroll and Compensation will need to work together to insure all areas are probably defined.

The most enjoyable part of the job was the exciting projects we worked on together as well as the opportunities it provided. The hardest part was the sheer size and volume for these projects due to the employee population.

The culture of the company was something I look for in an employer where they are encouraging of a good work/life balance.
Pros
Work/Life Balance, Working From Home, Employee Benefits
Cons
Size of employee population
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Great co-workers, lousy managers.
Contractor, Deal Registration Analyst (Current Employee) –  Round Rock, TXMarch 28, 2016
Been here almost 2 years as a temp to perm contractor. Still waiting to become a permanent dell badged employee(as promised) so I can get a real salary with benefits. Same corporate atmosphere as before, it's all about who you know. If you don't have a buddy who's a manager or director it's gonna be hard moving up the ladder.
Pros
working remote, good co-workers
Cons
low pay, no benefits, no chance for advancement
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Great environment to expand your skillset
Technical Account Manager (Current Employee) –  Round Rock, TXMarch 23, 2016
My coworkers are fantastic. The facilities are pretty depressing but that not consistent with all the buildings. Learning the inner workings of Dell is the biggest mountain to climb.
Pros
Excellent collaboration and team culture
Cons
Certain areas of management lack foresight and are as stubborn as donkeys, salary is not aligned with industry standard
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What I learned
Dell Software Sales (Former Employee) –  Nashville, TNOctober 26, 2015
They train their people well, but have zero plan to keep the great people who they train. These great employees who produce and keep Dell successful just slip through the cracks every time there is a downsizing. Each employee is just a number on a spread sheet and the bean counters tell the Top what to do. They could be 10 times more successful if they would stop training their own competition. They need a plan in place to go over who the different dept. s are letting go and figure out if that is the smartest choice or if that person could be moved to another dept. that needs them. I’ve watched people who have 5+ yrs. at Dell who are great producers helping Dell make lots of money be shown the door over and over again with a severance package. It’s crazy.
Pros
Great Pay and Benifits
Cons
Zero Job Security!
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I have mixed emotions
Acct Implementation Spec/Enrollment Ops Analyst (Current Employee) –  Providence, RIApril 6, 2016
While Dell is an ok company to work for ( I haven't been employed with them very long) this is not a position I would have applied for willingly. My job at BCBSRI was outsourced so I had to take this job or be left unemployed. I wish I would have come to the company under other circumstances and with the Corporate Dell and not Dell Services.
Pros
Free coffee and free parking
Cons
Expensive benefits (compared to what I was paying) and horrible worklife balance
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Great Work Life Balance
IT Program Project Manager (Current Employee) –  Plano, TXMarch 12, 2016
Dell has a great work/life balance. You are able to work from home when needed. The company awards bonuses and raises according to tenure.
Pros
There are knowledgeable people within the organization.
Cons
The reward is greater for those who have been there for years.
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Great Work/Life Balance
Business Analyst (Current Employee) –  Plano, TXFebruary 11, 2016
Able to work from home, flexible schedule, not enough room for growth, slow promotions, OK management.


This is a good place to start if you are a new college grad.
I do not recommend this place for someone looking for a mid-career level position. Salary is BELOW average.
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Like the computers dislike the company.
Technical Support Representative (Former Employee) –  Oklahoma City, OKJanuary 18, 2016
Call center environment of the worst sort.
Company politics are brutal, underhanded, and can help ensure you don't keep a job for long.
While working there, there was hardly a week that an ambulance was not at the facility pulling someone out on a stretcher due to stress related problems (heart-atack, panic attack, etc.)
Pros
benefits.
Cons
stress. politics.
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Productive Culture Great Management
Contract Visual Designer (Current Employee) –  Austin, TXDecember 23, 2015
Fast paced work life with short deadlines and turn around times. Management is inspiring and authentic
Co-workers are talented and willing to take time to update you on a new project and bring you up to speed while open minded enough to listen to your thoughts and opinions
Pros
gym on site
Cons
no benefits to contractors
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Review Summary
Software Engineering Manager II (Current Employee) –  Santa Clara, CAFebruary 1, 2016
Dell Software Group is a a part of Dell inc. It is mainly composed of most recent software companies acquired by Dell. Like any large company it has well work life balance. Work environment and compensation is good and provide good opportunities.
Pros
Example
Cons
Example
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solid company, average compensation
Marketing (Current Employee) –  globalJanuary 19, 2016
Overall a great place to work, but benefits have been getting more expensive for less coverage, and salaries have been stagnant for a couple of years. Great work/life balance and a surprising amount of independence, but it is tough to advance in any rapid fashion
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Co-workers are great! Management not always
Inside Product Specialist III (Current Employee) –  Oklahoma City, OKOctober 20, 2015
The company is making changes, that will be for the better long term. The current situation is not always the best with quotas that are many times hard to achieve, and no clear indication of how quota is determined. Management is typically supportive and willing to assist when needed, however there is a certain "favorite" system that goes on. Overall decent company to work for with great benefits, and extremely supportive co-workers.
Pros
Benefits, Pay
Cons
constant changes, stressful environment
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Fun place to work
Accounts Receivable / Customer Assistance Team (Former Employee) –  Round Rock, TXOctober 15, 2015
Call center environment. Worked with many people with in the company. Co-workers were hard working, funny, and supportive. Supervisor was awesome, very supportive, fair and flexible. Learned quite a bit about account "life" and credit practices. Enjoyed my co-workers , the team meetings and monthly contests. Nice salary , benefits package was fair. The hardest part about the job was having to hear the daily struggles of people across the country and having to deal with the occasional "beyond" irate customer.
Pros
large food court/cafeteria, monthly contests, wonderful staff
Cons
very early morning start, too much department outsourcing
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Fun place to work and great co-workers
Pre-Sales Solutions Architect (Current Employee) –  Reston, VASeptember 8, 2015
Although Dell has recently gone private, the culture and atmosphere have not changed. Dell is a fantastic place to work. The management hears your concerns and address them in a prompt fashion. The people that Dell hires are quality people that can be some of the best co-workers you'll ever have. Even some of the best friends you can have outside of work.

The only downside to Dell, at least the division I work in, would be the compensation packages and the salary. I wont mention any specific numbers, but in my eyes, my salary plus compensation package does not equal what a Sales Engineer should be making even at just base salary with no compensation. Other divisions of Dell may be better compensated than I, but it would be nice to have that be across the board.

Overall Dell has been a great experience for me so far. I would recommend it to anyone looking for a new position.
Pros
Good People, Good Management, Good Location, Good Health/401K Benefits
Cons
Poor Compensation
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Good learning Experience
Storage Service Advisor (Current Employee) –  Round Rock, TXSeptember 29, 2015
If you are starting or just recently coming from college is a good place to start. You can learn a lot of new stuffs if you like technology.
Competitive environment, depending which area you are working on don't expect help from some peers.
If you are on a Tech Support facing customers you get a lot of training and certifications, when you move to another area looking for better salary don't expect you are going to receive training.
Pros
Benefits, Flexible time, work from home
Cons
management, low morale, takes too much time to advance.
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Okay place if you need to make money.
Client Support Technician (Former Employee) –  Oklahoma City, OKApril 5, 2016
Typical day at work only consisted of sitting at the desk and getting micromanaged the entire time, and sit at the mercy of a customer
Pros
Benefits
Cons
Terrible work life balance
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Great work Place
Marketing (Current Employee) –  Sunnyvale, CAMarch 28, 2016
Great Work life balance
Excellent culture
Excellent benefits
Good teams
Excellent management
Enjoyable

Sports and Games
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Overall rating

4.0
Based on 2,653 reviews
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