Pros: pay, benefits, work/life balance, co-workers, happy work environment, days off, hours, union, training, cafe
First off, I regret ever leaving! I left for a dumb reason and have been regretting it every since. I started out as an Eligibility Clerk where I would give eligibility and benefit information in a call center environment. The training was phenomenal! It was 12 weeks and I had the best trainer and the best co-workers. I loved all of my supervisors. I promoted to an Audit Review Clerk where we had 8 weeks of training. We learned all about coordination of benefits and orthodontic payments along with more extensive details about the plans that were offered Premier and Preferred and how benefits were paid. We even learned how to arrange the full mouth xray! They have a wonderful cafe with excellent food. It is a wonderful work environment. It is union so you get your raise guaranteed. The pay is very good, the benefits are very good. Overall, it was the best employer I ever had in hindsight and I wish I could work for them again in the worst way but they use temp agencies now like every other company. They no longer direct hire for my line of business. I actually did work for them through a temp agency last year, the problem was the assignment only lasted three months. I was very disappointed I wasn't hired on as a permanent employee. Hopefully some day I will be able to work for Delta Dental again!