Stressful, unorganized and not accommodating for the members or employees
Customer Care Agent II (Current Employee) – Alpharetta, GA – May 20, 2016
Delta Dental is an insurance company that I believe created a business that was not well thought out. Everyday there were different changes in how we as customer service agents had to perform our duties. We were required to have mandatory overtime in short notices, along with short lunches. The co-workers were stealing personal belongings from other co-workers' desks, and management did little or nothing to prevent it from happening, or even attempting to retrieve the belongings.
Great dental benefits
unorganized and inconsistent ways to conduct business