Ramp Operations Agent - ONT (Former Employee) – Ontario, CA – June 2, 2016
Working on the ramp and training employees.I have learned invaluable people skills as well as industry standards needed to perform my everyday duties.My co-workers are great..the most enjoyable part of the job is working with people in general..the hardest part of the job is that it is very labor intensive.
Customer Service Associate (Former Employee) – Kincheloe, MI – May 25, 2016
I would get the flight ready for the day. I would welcome the customers, help with check in and boarding the flights. I would board passengers, send out the flights and close the flights. I would receive incoming flights, help passengers with any problems they had pertaining with their flight. I trained new workers.
The hardest part of the job was working outside at 30 below temperatures.
The best part of the job was getting to know our customers. I made a lot of friends with our regular passengers and coworkers.
Ramp Agent (Former Employee) – Philadelphia, PA – May 18, 2016
Delta Global are awesome company to work with they help you learn and grow within there company give you time do go to school and work with you on flexible schedule time and great benefits health,401k,traveling and more.
Security Officer (Current Employee) – Atlanta, GA – May 17, 2016
most days you would work 12 hours shifts and sometimes you would even work out of town. I've learned how to operate a forklift build pallets pick orders and inventory. I enjoyed the money but the hard part was I was never home with my family
Flight benefits are great, employee representation is non-existent.
Ramp Agent/Baggage Handler (Former Employee) – Horseheads, NY – April 6, 2016
The work as a Ramp Agent is a lot of fun, it's challenging at times but is never boring. Most of the employees and supervisors are easy to get along with. I learned some cool stuff about the working of an airport and the free flights are great. The downsides of this are the upper management and HR department. 3 months into the job we had a new manager take over and they did not show any respect for the employees. The turnover rate tripled and some really great coworkers either quit or were fired. This finally caught up with me when I was fired over some very trivial write-ups. And there is no employee representation for dealing with the appeal process. My supervisor did not know the phone number directly so I called the same general hotline number every day for 4 weeks before I finally had a person to talk to. They knew the number to call regarding appeal requests and when I called that number they were very nice but only asked for more basic information about the events leading to my release. They never even spoke to anyone that I worked with except the manager who wrote up the charges against me, so in the end my appeal failed because there was no one on my side. If you have a great manager then you'll love this job which I did when I started. But now it turns my stomach to think of how we all are treated and I applaud my coworkers who still put up with the management.
Free flights, exciting work, nice coworkers.
Management, no employee representation, low pay, high turnover, not much room for advancement.
Duty Manager/HR (Former Employee) – Dulles, VA – February 12, 2016
Typical day would consists of making sure the company was staffed. I learned a lot about time management and managing work schedules. Management was great. I had multi- national co workers, so the language barrier was the biggest challenge. Language and cultural values. Seeing the operation run smoothly.
Passenger Service Agent (Former Employee) – Freeland, MI – January 13, 2016
Very low pay, top out doesn't even break $10/hr though you are tasked with the safety of hundreds to thousands of people a day. Only good thing are the flight benefits, but unless you fly someplace with a friends couch you could sleep on, you won't have the money to do anything. This of course would be good if you are a retiree with money, work as little as you want and fly everywhere, and not have to learn a thing on the job. Happened frequently. Winters were harsh, the reliable workers had to be cross trained on everything and had to do everything. And if you made more than the starting minimum wage, you were first to be fired...I mean let go. If you were a friend or family member of management, you also didn't have to be on time, and could call in at least once a week with no detriment. If you were full time, you could only work 33 hours as they didn't like paying to 40. Part time you could only work 20. And flex time they liked you between 4 and 8 hours a week or month. And your CEO will plaster his face everywhere, because he made money for the company.
Flight benefits, free domestic if room and cheap international if room
Cleaning Crew (Former Employee) – Hebron, KY – January 13, 2016
I loved working there. Every morning I worked there I would I stock the truck to meet the needs of the planes that were arriving. Decided who would do what jobs and get on and off fast. I enjoyed working with all the wonderful people and learning about their culture. The hardest part was getting all the planes done because many times we had very few crew members because they would call in sick or not show up but we did our best. I enjoyed working at the airport and hearing about all the places the aircrews had flew too.
Free standby flying
Not enough part time people to fill in when we were missing crew members.
Ramp Lead (Former Employee) – Oakland, CA – December 15, 2015
Its A great place to work for young people its very physical but there are plenty of breaks. The people that work there most of them are good people it is a cool environment working out doors seeing all the airplanes meeting celebrities. The benefits are probably the best part but i heard the cut some stuff back but you still get to fly anywhere you want so that's definitely a plus. hardest part of the job would be getting the the bin and loading / unloading all the baggage or cargo other than that its a breeze. the management at that particular company before i left was a big concern which is why i had to make my exit. the most enjoyable part about that job would be just the people i was around befriended quite a few people and it made work seem less like work.
Decent Pay, Flight Benefits, Long Breaks, Schedule Flexibility
Work during Holidays, Understaffed, Not fully equiped to do al jobs.
Below Wing Lead Agent (Former Employee) – Bentonville, AR – November 24, 2015
I have yet to work with better people anywhere else. Unfortunately, they offer industry-low wages and very few benefits. Station managers are given a lot of autonomy, which can be a nightmare when the station manager is poor. I would strongly suggest any other airline for employment.