Delta Global Services Employee Reviews

Found 360 reviews matching the search
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Work life at DGS
Laboratory Service Agent (Former Employee) –  Hebron, KYMarch 4, 2017
A great job to be outdoors in an exciting environment. Lots of down time, but it balances out with the actual workload when it gets busy. Overall a great experience and good place to work.
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Great Place to start but to be/get content there will hurt you
Security Agent/Screener (Former Employee) –  Romulus, MIMarch 1, 2017
The hardest part of the job Is keep your morale high, and pumping yourself up to even come to work. The best thing In my opinion Is the people
Pros
Flight Benefits, Affordable Insurance, Great Place To Network, Good People, Multicultural
Cons
It's an "At-Will" company and you could potentially get fired for anything, If the right person doesn't like you then you can get cut, Lastly besides the positives the pay wasn't strong enough to keep morale up, and If you're not a people person then this Isn't for you
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Fun and exciting
Customer Service Agent (Current Employee) –  Cheektowaga, NYFebruary 28, 2017
Check in customers for their flights and check their bags in, board aircrafts at the gate, find alternative routes for customers in case of delay or cancellation in a professional and timely matter. Learned strong time management skills from the position.
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Non productive work environment
Ramp Agent (Former Employee) –  Allentown, PAFebruary 27, 2017
Recently I had a co worker who was fired wrongfully. The unemployment department found that she was fired wrongfully. She was a hard worker never late and helped out when needed. She worked herself up to supervisor for 5 years. But now she is 50 and she was fired. Not a good work review. DGS spends way to much money training people in there job then firing them for what?
Pros
Flight benifits
Cons
Management is incomptant
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Great company if you like to travel.
LEAD RAMP AGENT (Current Employee) –  Columbus, GAFebruary 15, 2017
Great company if you like to travel. Doesn't pay much but you get free flight benefits. Not hard work. Had great co-workers. No problems when you want to take a day off for personal reasons.
Pros
free flights
Cons
low pay
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it is a good place to work
Passenger Service Agent (Current Employee) –  Jamaica, NYFebruary 12, 2017
My duties as a ticket agent are the most enjoyable, because a day its never the same as other a challenging position.
Work in an airline industry it is a different way to know and learn about different cultures.
Pros
Flight benefits
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Fun place to work.
Customer Service Agent (Former Employee) –  Orlando, FLFebruary 12, 2017
It is a nice place to work. The work area is pretty nice, and they offer nice break rooms for the employees. It is a busy place, and always so many things to do.
Pros
Fun job that keeps you so busy.
Cons
The company should offer more full time jobs.
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Productive
Ramp Agent (Former Employee) –  JfkFebruary 11, 2017
Ok is a all wether job
The pay rate is bad
Summer is super hot in the winter months is the worst
And besides everything on the ramp at JFK kind I made good friends good coworkers
Pros
Free fligh
Cons
Ok
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encounter different nationality
DGS Cargo Runner (Current Employee) –  Dulles, VAFebruary 10, 2017
you have to be alert at all times.
handle the cargo and deliver it ahead of time.
encounter different people
the hardest part of the job is the danger of driving inside the airport
i enjoy the importance of a cargo runner
Pros
no free lunch
Cons
an hour break
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Easy job
Ramp Agent (Current Employee) –  Tucson, AZFebruary 7, 2017
Its an easy enviroment but only if it has the correct management. The flight benefits make the work worth, but the pay its not that great for the work we do
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great palce to work
Ramp Agent (Former Employee) –  SeaTac, WAFebruary 5, 2017
Enjoyed my time there. fair and just. treats everyone fair. fair compensation for everyone. the management team were well educated and knowledgeable about their work.
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Very physical
Ramp Agent/Cargo Runner (Former Employee) –  San Diego, CAFebruary 2, 2017
Management intentionality under staffing especially during the busy season. Very hard work and always under tight time constraints. Many of the workers are hard working but many arent vet'ed properly and under preform causing the rest of the employee's to pick up the slack.
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Very stressful environment
Ramp Agent (Current Employee) –  Minneapolis, MNJanuary 31, 2017
Even though the airline industry is a fast pace environment. DGS (Delta Global Services) which is a subsidiary of Delta Airlines has a high turn over as a result of many inconsistencies beginning when hiring the right personnel to work outdoors 4 seasons a year.
Pros
Major airline ticket discounts on International flights and free for domestic ones
Cons
The schedules, the nature of the job itself dealing against the weather all the time, besides, working with old equipment and over loads sometimes.
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One of the best working times in my life
Ramp Agent (Former Employee) –  Minot, NDJanuary 27, 2017
Before the management change it was a fun and award winning place to work. For the most part everyone got along and enjoyed working with each other. We had fun but also took care of business.
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Only thing
Ramp Service Agent/ Customer Service Agent (Former Employee) –  Medford, ORJanuary 25, 2017
Great about this company is the coworkers you get to meet and the passengers that are respectful and kind. I'm still friends with 90% of the people I worked with. As far as the job...if you want to work for a company and get overworked and underpaid this is the company for you.
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Very fun workplace
RAMP AGENT (Former Employee) –  Juneau, AKJanuary 20, 2017
I loved learning all about commercial airliners. It was by far an amazing experience and would do anything to be able to physically do it again.
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DGS isn't a great place to work
Ramp Agent/Baggage Handler (Former Employee) –  Nashville, TNJanuary 19, 2017
Work culture is terrible cause they hired "anyone with a pulse"-quote from management. The pay was very low but it came with flight benefits so I could fly Delta anywhere free if there was an open seat. used this perk A LOT definitely got some value out of it. Upper management were nice but because of their cheap wages leads and managers were terrible at there jobs and only paid a dollar more an hour than normal employees. We also got sued a couple times for having an unsafe ramp and someone getting hurt. Overall not a good company.
Pros
flight benefits
Cons
everything else
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Everyone that worked there got along like family!
Ticket Agent (Former Employee) –  Redmond, ORJanuary 12, 2017
There was always team work. In that kind of work environment there has to be! Safety is the biggest issue and if you didn't feel safe you could always call a time out.
Pros
Working with passengers
Cons
Didn't always get a break
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fun enjoyable job, low pay
PAX/Ramp agent - MBS International Airport (Current Employee) –  Freeland, MIJanuary 9, 2017
Great place to work. hot in the summer and cold in the winter however, working outside for many hours a day. you can fly anywhere in the world for free, but the pay is low.
Pros
free flights
Cons
low pay
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Customer Service Agent
Part Time Customer Service Agent (Former Employee) –  Minneapolis, MNJanuary 3, 2017
Day to day operations of the Delta Airlines family are key. However, Delta has created Delta Global Services which is akin to being the unappreciated step child. This shows in equipment provided and compensation. The unwritten motto is you are dispensable.

The job and the people though are amazing. Think of each flight as a mini project with each having their own unique challenge(s).
Pros
Flight benefits, the people and the job
Cons
Flight benefits at a lower scale then mainline, the pay, benefits
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Overall rating

3.4
Based on 361 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.1
Job Security/Advancement
3.0
Management
3.0
Culture
3.4