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306 reviews

Delta Employer Reviews

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Exciting industry
Managing Director (Former Employee), Atlanta, GA – June 14, 2013
Pros: great flight benefits
Cons: low job security
Fast paced, always changing. Able to work with many different divisions. Strong management and colleagues. Challenging industry.
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Great Work fun place With awesome co workeres
Ramp Operator (Current Employee), Fort Myers, FL – June 10, 2013
Great work place, learn something new every day. Every day there is something new to do, never routine.
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Delta Air Lines was an excellent company to work for with excellent pay and benefits.
Customer Service Agent (Former Employee), Chicago, Il. and Dallas, Tx. – June 10, 2013
Pros: my fellow employees, the work environment, helping passengers.
Cons: unfortunately, i was unable to attend some of my children's functions do to different shifts and days off.
I took advantage of the opportunities for advancements into management. Unfortunately, Delta downsized the hub they had in Dallas and staffing was greatly reduced.

I had chances to work many different shifts with many different days off. Some shifts started very early like 5 o'clock in the morning. I also worked evening shifts and midnight shifts, – more... too.

Of the many jobs that I worked at Delta, I enjoyed working at aircraft weight and balance. It was exciting and I was placed in a position in which, I felt, that I was in the middle of a team.

My coworkers and the management people that I was able to meet were fun to work with and I miss working with them. – less
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Good company to work for
MECHANIC, POWER GENERATION (Former Employee), Atlanta, GA – June 10, 2013
Pros: close to home
Cons: not any
At the time Delta was a family company.

Made a lot of friends that I still have today
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A Great Place to Work
Cargo Agent-Ready Reserve (Current Employee), Memphis, TN – June 9, 2013
Pros: job advancement, training and flight benefits
Cons: job security
I really enjoy working at Delta. The managers and co-workers are great. Delta offers and encourages a lot of training in different departments and there is plenty of room for advancement. The best part is being able to apply to work in different cities or apply for temporary duty assignments. The only negative is that Delta is cutting the flights in – more... Memphis and laying off workers. – less
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Gate agent
Gate Agent (Former Employee), Atlanta, GA – June 7, 2013
To dress professional and meet and greet customer each day and to ensure the safety of our customer the hardest part of my job was not being able to help my customer.
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Great people, often had outings together such as golf outings, attending ball games together, Christmas partys
Senior Customer Service Agent (Former Employee), Cincinnati, OH – June 6, 2013
Pros: of course the flight benefits...
Cons: pay cuts ..
Typical day started very early in the morning, dealt with all kinds of weather (good and bad), always on the go to keep up with on time performance.
We worked as a team to accomplish our jobs in a safe and efficient manner.

Hardest part of my job was the below zero temperatures while working in Minneapolis/St. Paul.
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hard job that requires alot of thinking
Ramp Agent (Former Employee), Memphis, TN – May 28, 2013
Pros: got to meet new poeple, learned how to be a leader, and got to traval the world for free.
Cons: long hours with little pay
A typical work day was getting to work on time have three planes on the ground that needs to leave within ten minutes apart. Which each plane have to have the rite bags and people on them. Also they need the rite paper work that allows them to know how many people, bags, boxes, ands weight. This goes on the for the whole day.
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Benefits are fantastic, don't expect a good work/life balance
Customer Service Interpreter (Japanese) (Current Employee), Romulus, MI – May 26, 2013
Pros: excellent benefits, lots of overtime, get to meet people from all over the world
Cons: upward mobility is difficult, little to no work/life balance
So far, my experice in the air line industry has been a rather fufilling one. As with any job, there are days where it can be hectic, and days where there is almost nothing going on.

Typically I would be working either at the ticket counter, the gates, or international arrivals. Since my job is a customer service job, we deal with passengers from all – more... over the world on a daily basis. This provides excellent opportunities to learn many different cultures.

Once you are considered a "benefited" employee, you get some of the best benefits I've ever seen. Free standby tickets to anywhere in the US and standby tickets to anywhere Delta flys but you only have to pay the country's taxes, 401k, dental, vision, medical, life insurance, you name it.

The hardest part of this job is that since it's such a high stress jobs, you will be asked to work overtime....a lot. Thankfully, you don't have to accept it. But if you're like me and live about 20+ miles away from the airport, expect long days. Don't even get me started if there are weather or mechanical delays. There have been instances where I spent the night in the airport.

All in all, despite the hard days, I wouldn't trade this experience for anything else – less
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Weird Hours and not easy to go from seasonal to full time
Temporary Seasonal Worker (Former Employee), atlanta ga – May 24, 2013
Loved working for delta. just untypical hours and off days.
and i started as a seasonal worker 40+hrs a week then when i was hired on to stay after season hours cut to less than 20 a week. with a family that is hard to do but if i were single or more finicially stable i would have loved to stay at delta. unfortunately 20 hrs a week will not keep a wife – more... and child afloat. – less
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Productive Work Environment
Customer Service Agent (Former Employee), orlando, FL – May 22, 2013
Working for Universal and Homes INC was a great learning experience for me as it was my first job. I learned communication is key as I constantly had to communicate with clients making sure property bills, and property taxes were paid in a timely manner. It thought me responsibility and prioritizing as I had to manage my work load in a timely manner – more... and have it approved by the Supervisor on a day to day basis. – less
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Great Job.
Flight Attendant (Former Employee), Wylie, TX – May 22, 2013
Pros: great social atmosphere
Cons: no cons
my typical day involved :
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
Walk aisles of planes to verify that passengers have complied with federal regulations prior – more... to takeoffs and landings.
Administer first aid to passengers in distress.
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
Prepare passengers and aircraft for landing, following procedures.
Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
Reassure passengers when situations such as turbulence are encountered.
Announce flight delays and descent preparations.
Inspect passenger tickets to verify information and to obtain destination information.
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
Assist passengers entering or disembarking the aircraft.
Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
Greet passengers boarding aircraft and direct them to assigned seats.
Take inventory of headsets, alcoholic beverages, and money collected.
Operate audio and video systems.
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
Collect money for meals and beverages.
Heat and serve prepared foods.
Sell alcoholic beverages to passengers. – less
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Good people. Workload can be very challenging at times.
GM Reliability Programs (Former Employee), Atlanta, GA – May 20, 2013
Pros: high integrity of management staff and employee loyalty
Cons: 24 hours a day, 365 days per year operation
A place where you can excel if you learn fast and work hard. Pay generally lags for administrative support personnel, but company is known for its open and honest management style.
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Great work environment and great place to meet different people
Customer Service Agent (Current Employee), New York, NY – May 20, 2013
Pros: delving into different cultures even if only for the briefest of moments.
Cons: pay and advancement opportunities
Dealing with Passengers on a personal level. Solving any issues that may arise such as missed flights, delayed flight and altered travel.
Best part of my jobis meeting people from different cultures and working together with the other employees as a team to provide the best product for the customers.
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Productive. Learning new skills
Credit Card Accounting (Current Employee), Hapeville, GA – May 19, 2013
Great company. Get a long with co-workers.
• Research Inquires and Disputes for airline (Department approximately 300-400 daily claims
• Answer inquiries and chargebacks for 4 major credit card companies (VISA, DS, MC, AX)
• Research fraud claims
• Research airline dispute (duplicate billing, cancelled tickets, overcharged fees)
• Issue refunds for – more... the consumer
• Regain/Reclaim money for Delta Air Lines
• Work in Conjunction with Payment Group and Chargeback Group – less
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Best Airline
Ready Reserve Ramp Agent (Former Employee), Atlanta, GA – May 16, 2013
Pros: great hours, great pay and supervisors, easy job
Cons: part time.
I loved this job. i just didnt have the patience for full time
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Travel Industry
Reservation Sales and Support (Former Employee), Miramar, FL – May 16, 2013
A new experience in the travel industry in helping customers make travel arrangements and also being able to assist with travel arrangements and offering upgrades and other perks and benefits when available
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scheduling
Customer Services Agent (Former Employee), Raleigh, NC – May 15, 2013
Not enough opportunities, but the flying benefits was awesome
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Always flying high
On-Board Leader (International Crew Operations) (Former Employee), Chennai, TN – May 11, 2013
Pros: travel benefits
Cons: always away from home.
Working with a global crew.

Wonderful travel experience.

Lot of room for learning the aviation industry.
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Delta is a great place to work
Sr. Business Analyst, Res Loyalty IT (Former Employee), Atlanta, GA – May 9, 2013
My work was always well received. The team and family environment was incredible.
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About Delta

Delta Air Lines, Inc. (Delta) is an air carrier that provides scheduled air transportation for passengers and cargo worldwide. – Read more

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