Company in expansion mode with good work ethic. Clear goals .
Station Manager (Former Employee), Barcelona, Spain – May 22, 2012
Pros: working as a team for large international carrier
Cons: limited career potential
My 13 years with Delta provided me with a sound basis in the ground operations of an international carrier. I progressed from Customer Service Agent through to Station Manager of a small and dedicated team who daily provided excellent customer service to our clients. The greatest challenges were the post 9/11 security issues and the airport authority – more... . The company provided me with the freedom to make decisions on my own in the daily operation of the airline, and I leant to achieve goals with the minimum of supervision – less
Material Handler (Former Employee), Atlanta, GA – May 22, 2012
Pros: free flights
Cons: shuttle service, healthcare
Worked in the material handling location under the airport. The supply area was a high pace limited, break location and there was no time for lunch throughout the day. The shuttle from the parking to the airport in terms of schedule was very unpredictable.
Flight Attendant (Former Employee), New York, NY – May 8, 2012
I am very fortunate to have had the opportunity to work for such an incredible airline such as Delta Airlines. The company's style of service is that of a high professionally oriented standard but also a lighthearted atmosphere in which one would find not only many happy employees but passengers as well. Every flight attendant is required to successfully – more... complete 6 weeks of FAA mandated training in their state of the art aerospace aviation facility in Atlanta. This is when each flight attendant becomes certified in fields such as CPR, First aid, HAZMAT, Combative Self-Defense, Crew Resource Management, and Aerospace Aviation Emergency Training. Upon completion, the real fun began. Traveling to distant places such as Africa, India, Germany, Russia, England, Ireland, and all over The United States of America while working with and meeting some of the most interesting people along the way. I can honestly say I loved this job and if I had the opportunity to work for this company again I wouldn't even think twice! – less
Customer Service Agent (Former Employee), Atlanta, GA – April 26, 2012
Pros: flight benefits
—Able to maintain calm in difficult situations beyond airline control (e.g. cancellations due to weather, mechanical failures, and crew illegalities.Quickly stepped up to leadership position as a Passenger Service Agent when passenger handling situations occurred.Checking in passengers boarding flights worked with excellent management team
Performance Leader Airport Customer Service (Former Employee), West Palm Beach, FL – April 21, 2012
Pros: flight benefits
Working in the airline business for 27 years was challenging and rewarding at the same time. No two days were ever the same. People skills are of the utmost importance as well as excellent customer service skills.
There were opportunities for change of job classifications if you were flexible. The heart of a public contact position is anticipating – more... customer needs and having the tools to work through any situation for a positive result as we were able to do.
Overall it was a fun and challenging career! – less
Customer Service Agent (Former Employee), Dallas-Fort Worth, TX – April 18, 2012
Pros: great management!!!!
Cons: the day was over!!!
Preparing and issuing tickets.I learned the ability to muulti-task.management was great, communication between supervisors and co-workers was excellent at the airport.co-workers were great.the hardest part of the day is when you could not help someone get to thier destination during flight delays.the most enjoyable part of the job was that Delta Air – more... Lines took great care of thier employees.. In return we took great care of our customers.What A COMPANY!! – less
A workplace where everyone comes through for each other
Customer Service Agent (Current Employee), Washington, DC – April 13, 2012
Pros: flight benifits
Being a Ready Reserve agent allows for college students, travelers, or someone one with a full time job work flexible hours. The easiest part of the job is talking to customers and pointing them in the right direction. As well as making the flying proces as enjoyable as possible for the customer. The hardest is dealing with irregular operations and – more... getting all of the customers to their final destinations despite the obstacles. – less
You are given the opportunity to travel the world.
Online Customer Support Supervisor (Current Employee), Dallas Ft Worth – April 12, 2012
Pros: flexibilty with your shift.
Cons: working through the holidays
Managing the high call volume is a typical day for me as a Supervisor. Your able to learn something new everyday. Having a pleasant attitude can get you though some tough calls. A challenge is being able to help with someone through a bereavement who has lost family member and making their travel plans come together is and understatement, but knowing – more... that you help them through a difficult time. That would be the hardest part of my job. Having the flexibility in my job allows me to travel which is the most enjoyable part of working for Delta. – less