Deluxe Employer Reviews

It was fun there. Deluxe you worked as a family, and got to understand the different markets that they are trying to reach too.

My day consisted of out bound sales calls to prospective clients in regard to websites and online marketing. I learned the importance of having a strong online presence. Local management was extremely helpful and well rounded. Most of my coworkers and now friends and I was very fortunate to work with them. The hardest part of the job was narrowing down – more... services provided as we had many. The best part of the job was working with people that will be long time friends. – less

Inbound call center. I learned how to sell items to people by my personality over the phone. Being confident and assertive. All my co- workers were supportive. Sometimes we were competitive. I enjoyed talking to different people all the time.

Nice to work in Process oriented company. Actually i'm a contractor to the Deluxe, so no idea on the benifits, values....

Maintained computers, responsible for any routing number, account numbers,cuts or specially set up checks. Worked problems for financal institutions. Learn so much from this company it is hard to list, but my most valued term is "Value added".If you give your best to the job and do extra to insure a accurate product, it makes every job involved better. – more... Hardest part of the job was leaving due to downsizing. Loved working at this company and with my co workers – less

This company will hire you & train you & fill your head with lies. During training they tell you that all you have to do its read your script & listen to what the customer needs, however; when you get put on the floor the situation changes. If you don't read the script word-by-word you get yelled at. The worst is that the managers asked me & other employees – more... to LIE to the customers in order to get sales! This company has no values at all. You are replaceable & they don't care about anything else except you meeting your quota. Most customers are senior citizens & have hearing issues, managers tell you to talk fast & keep talking until the customer says they agree to the sale then finalize it & move on. Most senior citizens don't even know what they're really getting & if you try to explain in depth to the customer you'll get yelled at by management. The pay is ok but if you have any values at all don't take this job. I didn't even last a month on the floor before I decided to quit just because I couldn't live with the idea of lying to senior citizens on a fixed income & charging them $160 for checks when they're advertisement stated $19! Bad company, no values, no care for employees, no care for customers, just a bunch of lying thieves that will fire anyone who doesn't make them money. – less

I work on 2 printing Machine, load it with Paper and I print Business checks. I work with some smart and hard workers. The hardest part of my job is doing over time. That mean I have to wake up at 4 to go in at 5 in the morning. The most enjoyable part about my job is I get off at 3 in the afternoon.

While I was there, Deluxe was building their small business offerings and shifting focus away from check sales.

The job was great, people were great, but layoffs are constant. No job security and very little advancement opportunities.

I would have to get orders off of the printer to get ready to go onto the press to be made.

A typical day in the office begins by arriving early. Logging into the computer, reviewing my tasks that are set. Then begin contacting potential new clients based on time zones. Once contact is establish with a client, determine the needs of the business by asking pertinent questions. Schedule a time and day to have a consultant call them to discuss – more... the marketing options further and finalize the sale. – less

Deluxe Corporation basically hires you, puts you in training, tells you lots of nice things about the company. Then you get out on the call center floor and experience what really goes on there. If you don't read their script word-for-word and/or makes them enough money, they will fire you. They have no interest in the employee well being.

My wife and I both worked here. When we started we were told how Deluxe never laid anyone off, in fact did not lay off during the Great Depression, had been here for 100 years and was not going anywhere. The Phoenix call center was the crown jewel and we had job security. We were told that merit raises happened every 6 months and people that had only – more... been there for 5 years were making $20 per hour.

Then the push for sales began and we were required to add upgraded shipping to people's orders without their consent. We started to get written up for little things and the attendance policy went from very generous to an obvious attempt at attrition.

Within 6 months of getting hired the edict came down from on high that there would be a freeze on wages. That lasted for 4 years until they announced they would close the Phoenix call center. Keep in mind that the CEO of Deluxe made $2.2 million in 2011. – less

I worked for Deluxe for several months and was sold quite a bill of goods about how they want people with new ideas, etc. Nothing could be further from the truth!

This is a job straight out of the movies -- horrible leaders all the way up the chain; zero direction or support from anyone -- not that there is any particular direction that I could see – more... as it seemed to change daily -- and employees are routinely thrown under the bus to cover the greater issues.

After starting there I learned that there are layoffs every October as a means of hitting year-end numbers and also that I was number FIVE in that position over just a couple of years. Several other co-workers had similar complaints. – less

On a typical customer service day I would speak with 40-50 customers from small issues with misprints on printed forms to larger problems with billing on orders.

standing in one place for 8 hours is the hardest part of working

fun place to work at,lots of overtime and always busy. lots of vacation time.

Very busy, constant calls coming in. Management was great and always willing to help and teach new things.

Unfortunately, this company has been downsizing for years. This is the ONLY negative thing I can say about working there. I loved the years I spent there. However, the last few years we experienced many major job eliminations, and the constant threat of job loss at the end of each fiscal year made an otherwise great job a bit stressful.
The job was – more... well-defined, the co-workers fantastic, compensation and benefits were great.

Advancement opportunities were hampered by little movement of other employees and a very limited number of jobs created. – less

I enjoyed this position. It allowed me to diagnose and close on deals with small business that improved they're marketing strategy and had the getting a great return on investment.