Deluxe Employer Reviews

You earn approximately five weeks PTO each year and management is quick to grant time off. Hours are flexible for salary employees and they are not concerned with when you arrive or depart. The check printing business makes money for investment in other areas.

The organization is built in silos and very few teams collaborate well. Management has grand – more...  ideas with zero clue on how to effectively execute. Extreme micromanagement includes recording calls, monitoring time spent completing tasks and auditing email communications. Technical products (hosting control panel, email marketing platform, website analytics) are an utter disaster and have been for years. Practically zero employee morale. Project managers are a nightmare to work with. Complex and misguided processes confuse staff and lead to a poor customer experience. – less

Not a place for advancement. Good health benefits and vacation.

Management is great, some of the best people I have ever worked with. Because it is a call center, it is very routine and monotonous. I feel some of the companies ethics are off balance, I do not believe they treat their employees as well as they could.

Low pay no support from company. Unethical selling of certain products, low employee morale.

i was in a call center that was inviting to all people, talking with people on phones to place there orders as well as helping the bankers place orders as well.
The hardiest thing about this job is when you receive an irate customer and trying to calm them down to fix the issue at hand.
by the end of the day it was enjoyable knowing that i had help – more...  many people in a small way. – less

A good work environment and cultural diversed. Work with employees in helping to balance work and personal life. The employees are sincere and very team oriented.

This company is driven by sales goals, needs flexibility with schedule and job duties, very high call volume. Offers PTO, 401k, and health benefits at beginning of start date. There is no job security, allot excessive PTO and tell employees when to use it, money driven as opposed to satisfying customer's concerns.

I came to work for Deluxe after the company acquired my employer. Most of the coworkers and culture that I experienced was attributable to the legacy organization, however Deluxe approached the acquisition in a reasonable manner. Benefits remained good and many people stayed on for some time.

A guarantee of 40 hours a week, with great pay- the values just weren't worth it. I tried to keep going, but if you don't do it to the T their way, you might as well look for another job. They don't care if customers like you, and they tell you it's NOT A SCRIPT. But they want you to say things their way, and interact their way- even if you're comfortable – more...  or not. You deal with yelling valed Customers who have been there since NEBS who trash on Deluxe's new ways. People don't like that you ASSUME things, and the way they want you to sell more to their customers (even if it has been ten years and they bought the minimum number last time) just sounds rude and inconsiderate. – less

Things should be better after April 1 when the ":Zero Tolerance" Attendance Policy is replaced.

The El Segundo office had a awful work environment, no communication between local offices and corporate, no direction, no respect, no leadership. They have a method of hiring several hundred people at a time offer Great benefits, then fired them with in 90 days. Moving from the check cashing business to SEM has Not been successful

Excellent place to work. They treat employees very well. it has helped me grow to share and implement my knowledge.