MCC Inbound Agent (Former Employee) – Anchorage, AK – September 22, 2017
A very past paced high volume call center. You have great opportunity to gain experience and knowledge of all facets of the banking industry as this is a first call resolution. However can be very stressful at time, as you are on the phone all day and have limited time to get to know your coworkers.
Great for experience
stressful, and lack of competitive to retain employees.
Financial Service Officer (Current Employee) – Anchorage, AK – September 19, 2017
I enjoy working at Denali a lot, I love working with my team, when just thinking about my team i don't want to leave. The reason i'm leaving is because i make a low salary. I needed to find a job that pays me a little bit more.
Risk Management Specialist II (Current Employee) – Anchorage, AK – June 22, 2017
Fraud cases keep me busy. providing great customer service to others and providing a sense of relief for members in regards to check fraud, credit card fraud as well as providing assistance in the area of FRAML.
I adored this job. it was by far the best job I ever had.
Member Service Representative (Former Employee) – Fairbanks, AK – June 3, 2017
I adored my co-workers, I am still friends with some of them to this day. my bosses were understanding when my father passed away. the members are awesome and I just loved the whole experience. once a month the boss would take the whole branch out for dinner. amazing.
Loan Administration Specialist (Former Employee) – Anchorage, AK – May 25, 2017
This company wants you to enjoy your job and wants to make sure you take time away from work. Multi tasking is a must and assisting the member to the best of your ability is priority as well as branch goals to earn incentives.
Financial Service Officer (Former Employee) – Anchorage, AK – May 8, 2017
i loved the people i worked with but that is the only con. They threaten your job quite a bit. The pay isn't great at all because they give incentives, but make it so hard to achieve anything amazing in compensation. Hours are not that great if you have a family. Some branches are open on sundays entire 10 hours and you work many weekends.
Provide leadership, guidance and growth to Branch Managers
Retail Sales Branch Manager (Current Employee) – Wasilla, AK – February 25, 2017
Provide leadership, guidance and growth to Branch Managers on a daily basis. Roll playing and training on credit union products and services. Morning huddles, get everyone pumped up and focused for the day. Study CRM, Sail and EXP to determine strategies for next step. Going over last 5 in ESP to determine what product or service a member should have been educated on and offered to.
Licensed Investment Advisor (Former Employee) – Anchorage, AK – January 22, 2017
While the credit union has great benefits their downfall lies in their management. I worked for the company for almost 11 years and due to poor management the department never grew and therefore no advancement ever occurred.
Financial Service Officer (Current Employee) – Anchorage, AK – January 10, 2017
Denali is a great company to work for. You work in 4/10's, flexible if need be and the team management is great. The District managers and the assistant managers train you effectively to advance your knowledge on products. It's definitely a fun work environment to be in.
High paced environment allowed me to expand and foster existing dealership relations
AVP of Lending (Former Employee) – Anchorage, AK – February 13, 2015
Very high paced, switched roles at any given moment. Allowed me to work with the Lending staff, as well as worked closely with Loan Administration, Collections and branch operations. I learned an amazing lending platform, Route 1 and Dealertrack processes. Expanded dealer network, and traveled a lot to visit and cater to the relationships. Management was great, great support staff. Loyal and hard working staff that I could count on. The hardest part was keeping up when volume was really high, the most enjoyable was working closely with folks I had done business with for many years.
Positive feedback from the dealership owners and general managers, invitations to functions and networking opportunities to better the relationships
Pressured to do loans for consumers, not necessarily deserving of low rates and full loan approvals.