Dental Office Manager
Dental Office - Pueblo - Pueblo, CO

This position has primary responsibility for the overall supervision of the team. Ensure a high level of customer service, quality care, cleanliness and safety of the facility, timely scheduling, follow-up and resolution of any problems. Hire, train, develop and counsel staff. Present treatment needs and make financial arrangements with patients.

Responsibilities:

- Answer calls, schedule patients, and verify insurance

- Meets budget expectations including supply purchases, equipment upgrades, labs and labor costs.

- Increases patient flow by supporting sales, marketing, referrals and promotional programs.

- Recruits, hires and develops office team capable of providing best in class patient care.

- Directly supervises the team and manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.

- Completes administrative tasks, such as bank deposits, revenue posting, staff payroll and bonus, answering phones, accounts receivable reports and invoice processing correctly and within deadline.

- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA and HIPPA.

- Ensures flawless execution of operational standards, including compliance within established company policies, procedures, and government regulations.

- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.

Requirements:

- High School diploma required; Bachelor's Degree in related industry preferred

- 1-3 years experience in dental or medical practice management

- 1-3 years experience successfully leading/managing a team of people

- Possesses a track record for providing outstanding customer service

- Proven history of achieving results; Sets goals and actively rallies others to achieve them.

- Possesses a successful track record for identifying, selecting, developing, and retaining talent.

- Demonstrates ability to actively listen to staff, Doctor, and patients and deliver on their needs.

- Continually works to improve supervisory skills, processes, and service.

- Demonstrates ability to hold self and others accountable by setting the right expectations and monitoring projected and accomplished goals.

Please submit your resume, cover letter and your contact phone number.


Indeed - 16 months ago - save job - block
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