Outstanding team with a great family-like atmosphere. While the overall compensation package is good, overall, the pay is not quite as competitive as it could be compared to other similar positions on the market.
Management was great. Family environment. After a year of working here I realized there was little growth opportunities. The people I worked with were like family. Personally, the work was not challenging enough.
Good company to work for. Fun working environment. Nice, friendly people. This is a national company with a growing positive reputation. Lots of hardworking individuals getting the job done. Promote from within.
PCR (Former Employee) – North Carolina – August 12, 2015
I did not work at DentalWorks for a very long time, but long enough to know that they are all about who they can schedule for what. If a doctor's schedule changes, they are out there looking to see who needs what done. And as someone mentioned below - they like to push that Care Credit. A lot of those who like there job on these reviews, are not working at the dentist office, but in an office - must be a different work environment. The training I got, was between answering the phones, checking people in and out, making appts and taking payments. Not a great way to learn your job.
I learned a tremendous amount of knowledge in this position but it is a sales driven environment that is micromanaged on a daily basis. There is little room for work/personal life balance. They expect you to put in extra hours if their revenue goals aren't met and exceeded.
DENTAL ASSISTANT (Former Employee) – San Antonio – June 3, 2015
Corporate dentistry, general practice. The dentists were all really great to work for and the office managers were very willing to work with me on anything. I consider many of my previous co-workers lifelong friends.
Great Culture, Industry Leader, Patient and Employee Focused
Director (Current Employee) – Dallas, TX – March 23, 2015
I have been with DentalOne Partners for almost 1 year now and have really enjoyed my experience thus far. The people and the patients are what make the company and it's culture so wonderful. While everyone works hard, we also have fun along the way with a work hard play hard culture. There is a lot of internal mobility and promotions in the practices. Many of our leaders started in the practice as a Patient Relations Coordinator or Dental Assistants and have been promoted into Office Leaders and Operations Managers over the years. Many people join the organization because they want to work for a good company where you can grow your career. There is tons of tenure at DentalOne Partners.
The Doctors are some of the best in the industry focused on providing exceptional patient care while taking patients from disease to health. Doctors work hard but also have a good work/life balance as they receive the support they need as part of the model to be successful. Doctors compensation is more lucrative DentalOne than in private practice or with competitors.
The executive leadership team is very visible and makes themselves available to listen to employees ideas, recommendations and challenges. They travel around the country visiting practices and meeting employees. It's evident they care about their employees, which is evident through their actions and company strategy.
I enjoy working at DentalOne Partner and am thankful to have found such a great company to develop and grow my professional career.
great culture, industry leader, great management, patient focused
Organization and affliates unerstand that they cannot succeed without good people
Assistant (Current Employee) – Dallas – February 25, 2015
For the last several months, I have seen significant strides in both senior leadership and the staff to strive toward a common goal to be the best DSO in the country. There have been roadblocks and there have been success stories that increase my faith that what everyone is doing has purpose and reflects something more than the bottom line. The dental industry is constantly changing but it is great to know that I have worked for an organization that changes with it for the better.
I have been treated with respect from the moment they reached out to hire me. The staffing team made this an enjoyable experience in a normally stressfull process of being in the job market. You learn a lot about a company how they treat everyone from the beginning.
leadership, training and growth, the people
communication among practices can improve but working on that!
There is never a dull day. I have been with the company for 2 years and I really enjoy the people I work with. The hardest part of my job is the busyness but everyone joins in to help each other. I also like that they promote from within.
great people to work with and management.
they are really strict with the customer service standards
RDH (Former Employee) – Duncanville, TX – December 17, 2014
It takes a great team to make it work. Very fast pace and once we lost our second hygienist, we just couldn't keep up the same pace anymore. It's all about the numbers and what the corporations bottom line. Management tends to always be going to training leaving the office short handed. Lots of free CE courses.
Patient Coordinator (Former Employee) – Illinois – October 7, 2014
This company does not care about the patients or their employees. All they care about is money. Truly sad when you find out that Doctors are lying about work that needs to be done and then forcing the people into paying with Care Credit. Very poorly managed company. THe doctors lie then they eant you to go in and lie all over again to get the patient to sign a contract. HORRIBLE HORRIBLE HORRIBLE! One of the dentists at the place I used to work actualy told one of the patients "well thats fine if you don't want to get the work done, you can just look like a chipmunk your whole life". Never had time to eat lunch never had time to go to the bathroom. Never once did I LEave at the time I was supposed to when I was the closer, the manager would leave and go home and leave me there while the dentist was racing around trying to work on 3 people at the same time. Many times the office closed at 6 and I sat there until 9 PM. No lunch and no dinner. Not quite the right way to loose weight. Oh and lets not forget being accused of job abdonment when I left due to a family emergency.
Great office staff and great clinical staff at my office.
Financial Coordinator (Current Employee) – Houston,TX – June 18, 2014
OK SO FAR!! The hardest part of the job is trying to get people to come in when the schedule is not full but other than that once you are paired with the right people the atmosphere and the job is great.
Dental Hygienist (Former Employee) – DFW – June 14, 2014
After 10+ years working as a dental hygienist with this company, I left with a heavy heart because many patients had become friends and I couldn't give them the quality of care they were accustomed to anymore. When I started with the company we were asked to pass around a book calked "the Servant". I embraced this and was able to treat my patients with excellent care and respect as I was accustomed. We had a good office manager (team leader) who had an open door policy and co-workers with a good attitude. Unfortunately, as the company merged and grew they developed an "assembly line" manner with templates for our schedules constantly changing making patients and staff more and more exasperated. I was put on an accelerated hygiene schedule with an assistant only to have her taken away and my schedule still in accelerated mode. Hygienists were all put on a new pay scale based on our net production ( the amount of two weeks gross production minus all insurance adjustments and Bad Debts of patients we saw as the producer at Any time that showed up electronically during this time). The base changed to $20/hr. if you didn't make the 1st tier of production. Of course, the adjustments made this near impossible. You can witness this as the multiple jobs posted now for Dental One due to hygienists fleeing this ridiculous scenario. If you can tolerate a "sweat shop" atmosphere, this is the place for you!
weight loss due to no time for lunch, helping economically challenged patients by absorbing their bad debts out of your pay check.
having to buy depends because there's no time for bathroom breaks.