DentalOne Partners Employee Reviews

Found 60 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Departments worked well together
Payment Analyst Specialist (Former Employee) –  Independence, OHFebruary 11, 2017
The teams were very focused on completing task daily and working well together. I learned different programs and practice management systems. The management team was great. The departments worked hard. The most enjoyable part of the job was a strong team.
Pros
working remotely
Cons
didnt contribute to 401K
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awful place to work. No extras, does not pay for CE's, everyone bonuses except the hygienist.
Hygienist (Former Employee) –  Willis texasFebruary 21, 2017
I worked there for 4 1/2 yrs and they changed the pay structure 5 times, each time making less money. If they feel the hygienists are making too much money they change the pay in their favor. If you have a question about your pay don't hold your breath for someone in upper management to call or come to explain it to you, won't happen! They do not like the hygienist to be friends with other hygienists in the other practices. If you do not have a patient you have to clock out! Low hourly rate!!
Pros
Insurance
Cons
Clock out if no pts. Low pay. No perks. You see 8 to 12 pts a day and you take films
Was this review helpful?Yes3No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not patient focused or employee focused
Patient Representative coordinator (Former Employee) –  Hickory, NCFebruary 21, 2017
Worked as PRC and not only was there a lack of communication in every aspect. The 10 plus hour days, short lunch if lunch at all, over scheduling, lack of patient care and no compassion for employees at all are just a few to list. If you aren't looking for something long term then this is the job for you. Otherwise it probably isn't.
Pros
Compensation
Cons
Scheduling, patient care, morals, all about the money
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Would not recommend staying more than a yr or two
Hygiene Assistant (Former Employee) –  Medina, OHJuly 12, 2016
The benefits were great with bonuses. Management was poor but the main doctor was great. Very stressful and overwhelming. Drama was a big deal in the office. There was no personal experience with patients and they keep pushing for production and when you can't get the patients to agree the managers/ home office makes you look like you don't do your job correctly.
Pros
Benefits, bonuses, flexible, training
Cons
No personal experience with patients, poor judgment, management, no one is ever there to help (manager wise)
Was this review helpful?Yes19No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
unfriendly management
Assistant (Former Employee) –  North CarolinaSeptember 29, 2016
They are all about the money and care little about the staff. Your hours fluctuate from day to day. Many days you either don't get a lunch or have to take long lunches.
Pros
benefits
Cons
management, short breaks, hours are per patient load
Was this review helpful?Yes17NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Out for themselves
RDH (Former Employee) –  Oregon, OHFebruary 8, 2017
Not a "family" practice. Never enough time with the patients, expect you to stop in the middle of your patient to screen a new patient which leave very little time to discuss the importance of OH, perio, or need of SRP, all while your actual patient is sitting in the chair waiting for you to return to now be behind schedule. All about profit, which every "business" needs to have a profit, but patient care is put to the side to increase production. Vacation is earned as you go, which is understandable, but expected to be taken when DDS takes his, so not much of a vacation. Apply with caution.
Pros
DDS takes pride in his work and great with patients
Cons
Short lunch if any b.c constantly being behind, patient care is not about the patient, front desk is rude and was a constant complaint from the patients once brought back, time mgnt
Was this review helpful?Yes6NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not my favorite dental job...extremely stressful
Office Leader (Current Employee) –  NCFebruary 25, 2016
DentalOne Partners is a management company based out of Ohio. There's a lot of hoops to jump through and red tape to get anything accomplished.

Also, they continue to downsize the corporate offices, resulting in more work being dumped in the laps of the office leaders and SLO's.

This company is ok if you are a clinical employee...not so much for admin or middle management.
Pros
Salary is competitive
Cons
Constantly making changes to software, company dictates how treatment is to be presented and financially arranged, cost estimates are almost always wrong-resulting in angry patients.
Was this review helpful?Yes23No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Place to Work
Registered Dental Hygienist (Former Employee) –  Wake Forest, NCDecember 27, 2016
All they care about is production and not their employees. They will kill you in order for them to make a dollar. Management is horrible and the corporate office and regional managers is a joke!!! Would not recommend this location to anyone!!!!!
Was this review helpful?Yes11NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fabulous company to work for!
Provider and Plan relations specialist (Current Employee) –  Independence, OHAugust 17, 2016
Great management to work for.
They genuinely care about their employee's and their families.
flexable work schedules.
Great pay!
Great benifits!
Was this review helpful?Yes2No21Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Could be better
Office Manager (Current Employee) –  Rochester Hills, MIFebruary 9, 2017
Management need listen to the staffs needs. The company has underwent a ton of changes over the last year. In the process of an overhaul.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Working at Dental One
B/I System Analyst (Current Employee) –  Independence, OHMarch 1, 2017
I enjoyed my work with both, my IT and accounting personal. They not only challenged me but also educated me on a daily bases.

My work day was from 7 am to 4 pm every day. I would typically be working on projects assigned by the Controller and CFO. Occasionally I would be asked to work on operational or marketing requests as well.

Unfortunately the company is relocating their corporate office to Dallas.
Pros
Being challenged every day.
Cons
sadly that I can not continue my job.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor working environment! No job security . Only interested in numbers.
Dental Hygienist (Current Employee) –  OhioMay 17, 2016
Only interested in production. That means get as much out from patient as possible! And treat staff with no respect.
No job security. Untrained managers and doctors with little experience .
No team work. Poor judgement.
Pros
No pros!!!
Cons
No culture, no team work, inexperienced doctors and managers
Was this review helpful?Yes38No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job Functions
Insurance Ops Specialist (Former Employee) –  Cleveland, OHOctober 31, 2016
Served as the department liaison who worked closely with other dental practices for patient satisfaction of quality dental insurance benefits.
Was this review helpful?Yes2No5Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family like Culture
Dental Billing Representative (Former Employee) –  Independence, OHJanuary 18, 2017
A typical day at Dentalone was laid back, but productive. The work environment was very family oriented and with a supportive team. The hardest part was accepting the demise of the Cleveland office as Dentalone has consolidated and relocated to Dallas, TX.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Late hours, Dr. makes you clock out if your schedule is not full, lunches too long due to not enough patients, no benefits if you don't meet your hour
Clinical (Former Employee) –  OhioAugust 31, 2016
Hard place to work if you have 3-4 late nights during the week on top of working Saturdays. There's no time with your family, especially if you have little ones at home. You Can't be there to help your kids with homework or get them ready for school the next day nor cook dinner for your family unless your spouse does it on top of them working during the day/week also. You're physically tired and when you get to work the next day you feel like you just left there. Inexperienced doctors if experienced at all, no communication between front office and clinical staff. You only get 30 mins. per patient and doctors talks too much during exams. Dentalworks is a very tireing place to work, its draining and it takes the passion out of your love for dentistry.
Pros
Hmmmm......still thinking..
Cons
Long tireing and hard work days, no communication from front office, doctors talk too much during exams causing the schedules to fall behind, patients waiting too long in waiting area and chair.
Was this review helpful?Yes22NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don't do it!
Dental Assistant (Current Employee) –  ColoradoFebruary 24, 2017
Horrible place to work for! All the company cares about is money! Patients and employees mean nothing to them. I've seen so many patients leave because of all the changes that are constantly happening.
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a place to work if you have ethics and care about pts
Dental Hygienist (Former Employee) –  White Settlement, TXOctober 2, 2016
At one time Dental One was a great place to work, but when they joined with Dental Works to make Dental One Partners everything changed. The new company did not care about the pts or the employees. The dentists that actually cared about their pts were replaced w/ young dentist who only cared about making a profit. If you want to be over worked and not cared about (a monkey could do your job), then this is the place for you :).
Was this review helpful?Yes24No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Remarkable Clinicians & Practice Teams
Executive Leadership (Former Employee) –  Plano, TXJanuary 24, 2017
Would recommend practices to potential candidates. Enjoyed developing relationships with Clinical and Operations team.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unethical Organization
Physician Recruiter (Former Employee) –  Raleigh, NCMarch 29, 2016
Efforts by management to paint a false reputation of company by ordering employees to rate company highly on web sites such as Glass-door, et. el. Additionally, management pressures sites such as Glass-door to pull down negative reviews, regardless of authenticity of the reviews.

Double standards for employees: Favored employees are not held to the same process standards as other, less-favored employees.

Disingenuous business practices: Management makes a habit of playing practice owner groups off each other by telling one group another group is supportive of initiatives, even when that is false.

Placing directors and managers in place who have little to know practical experience directing/managing dept.

Lack of respect by directors to field staff, speaking to them in condescending tones, as if field staff are personal servants to directors. I was told on more than one occasion by my director to 'watch my tone when speaking to my superior' for disagreeing with my superiors condescending statements.

Lack of engagement by directors-directors are placed in supervisory roles and spend little time supporting the territories. Additionally, they dismiss and often scorn advice from field support staff.

I can add more cons-the issue is a completely dysfunctional executive committee.

Turnover is over 100% over the last year alone.

In the recruiting division, turnover has been 150% over the last year. In 3+ years, the recruiting division has had 3 different directors, in addition to going for a 6 month period with no director.
Pros
Competitive Comp.
Cons
Weak benefits, Incompetent leadership and directors, same as above
Was this review helpful?Yes31NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Long hours no communication
Hygienist Assistant (Former Employee) –  Fairlawn, OHJuly 18, 2016
The experience was helpful but they require long days 6 days a week, communication between management and the doctor was poor, we were very slow most of the time
Pros
experience
Cons
no home life
Was this review helpful?Yes10No1Report

Want to know more about working here?

Ask a question about working or interviewing at DentalOne Partners. Our community is ready to answer.

Ask a Question

Overall rating

3.2
Based on 63 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.1
Job Security/Advancement
2.8
Management
2.8
Culture
2.8