What was once one of the best...
Pros: co-workers, pay, benefits, diversity, exposure to other cultures
Cons: upper management, ceo with a questionable history of unethical accounting practices
... had quickly become the worst.
Direct patient contact time became a luxury rather than a priority. Staff is constantly bombarded with nonsense such as patient satisfaction scores coupled with threats of termination if not filled out, and filled out with perfect scores. Why? All because some little passive-aggressive type with either an online degree, not a day of bedside care, and/or holding the title of "Clinically Insignificant Buzzword... Liaison" made this junk up to pad their LinkedIn account. Sorry dude, your title didn't exist ten years ago and I doubt it will in another ten.
Take this direct copy and paste LinkedIn job description from a Senior Employee Relations Specialist:
"Assist and facilitate resolution of HR issues for the offices of the COO, CFO, CMO, General Counsel, Chief Government Community Relations Officer, Paramedics and Managed Care - approximately 2,750 nonunion and Career Service Authority employees (solely handled over 5,300 employees for a six-month period). Primary responsibilities in this consulting role include coaching/development, performance management, employee engagement, discipline, and training (develop classes and teach them).
Increased Employee Relations department customer service satisfaction surveys by 15 - 20% on average.
Rated No. 1 on Customer Service scores (timeliness of response; credibility of information) for 1st three quarters of CY2013 out of 21 service departments throughout the hospital.
HRSA coach for Nursing staff
Star Award recipient for superior customer service (nominated by a manager)
Assist with FMLA/ADA leave – more... management programs
Lean (Toyota Productivity Systems) Black Belt"
Good job on improving satisfaction scores dude. And kudos on that Star Award you listed. I'll bet it was awarded to you for improving employee moral.
I don't believe it's health reform, I believe it's people like this who jumped ship during the recession thinking it can't be much different than the lumber company they left. People who signed up at one of these puppy-mill "health care professional" schools in an abandoned strip mall searching for nothing more than a paycheck.
To those of you reading this from the outside. Apply to Denver Health if you're passionate about medicine and genuinely care about others. The Nurses, Physicians, RT's, LPN's, CNA's, X-Ray/CT/MRI Buddies, Pharmacy Crew, ER/ICU Techs, Cafeteria Peeps, Environmental Services, Admissions, and everybody I forgot... Are the most amazing group of individuals I ever had the pleasure of working with. Because of them the ten years I spent there were the best of my career. I'm glad my career ended there.
To those of you reading this from the inside, you know who I am and I'm doing great. I appealed my termination and DG made sure no other hospital would hire me. I have been placed on a list that is the color of night throughout the Colorado health care community. With over 100+ denied job applications, it doesn't take an HR representative to draw this conclusion. Six months ago I had no other choice but to hang it up and move on. I miss all of you dearly and think of every single one of you, every single day. – less