I worked in the Management of Information System section of the Fort Gordon Directorate of Family and Morale, Welfare & Recreation.
As a team we provide computer support for over 1100 employees. The support is from ordering and imagining the computers to the end-users.
We provide training for computer access, customer service training, and Microsoft Office Suite training, troubleshooting, networking, software and hardware support.
My team is made up of 5 individuals including my supervisor. We all have different degrees and certifications that enables us to meet our end-user needs.