Administrative Tech I (Former Employee) – San Antonio, TX – April 16, 2017
My disappointment with this agency was the lack of promotions provided by employees who worked their for years. Also the inadequate lack of training provided which was due to the number of employee turn-arounds. Very stressful job!
Providing support services to family members and children in need.
Family Based Safety Specialist IV Caseworker (Former Employee) – Corpus Christi, TX – April 10, 2017
As a case worker below is just a summary of the tasks required within the job. It's a rewarding job with many task but they are all achievable. The support system of your fellow co-workers also plays a major role within each case worker's unit
l Knowledgeable in DFPS and Courts Policies and Procedures, Child Welfare Laws, community resource and law enforcement agencies l Ability to investigate and perform routine home assessments to identify strengths, and weakness in dysfunctional family dynamics of reported abuse and/or neglect of alleged perpetrators l Perform random oral drug screenings l Provided education and recommendations for financial, emotional and family support l Case documentation completed within 24 to 72 hour time frame
l Engage objectively with caretakers who have abused and/or neglected children in their care l Worked closely with DFPS Child Placement Department to relocate children removed from abused caretakers l Completed appropriate affidavits, safety plans and removal paperwork with approved Kinship Placement and designated Foster Care Agencies l Transported to children to placement agencies within State of Texas Region 11
Productive work environment; Team building promoted
CONTRACT TECHNICIAN III (Former Employee) – Austin, TX – March 26, 2017
Face pace work environment. Management promotes team building and career advancement. A typical day includes reviewing and auditing contract applications for potential contractors. The hardest part of the job is denying a potential contractor because they don't meet the criteria for a contract. The best part of the job is knowing that every time I grant a contract, I have helped the aged and disabled get the services they need.
Team building activities such as ping pong tournaments and pot luck luncheons
Investigations/FBSS Supervisor I (Former Employee) – Tyler, TX – March 23, 2017
DFPS is an organization with good intentions but fails miserably at execution. The department's hiring practices fails to properly inform new hires of the demands on their time which creates issues with balance between work and life. The department places too high of a workload on the understaffed investigators and caseworkers. Turn over is extremely high. Low and midlevel staff do not receive any support from State and will be quickly thrown under the bus.
In Home Specialist (Former Employee) – Houston, TX – March 23, 2017
The job is very demanding. You are giving limited training. You mostly learn everything when you are on your on in the field. You are expected to close cases immediately. The agency expects you to have a low caseload of 30 or less cases. The job is frustrating. In certain units there is no team work or poor communication from management. Social workers expect for APS workers to help with placement. Sometimes you have to do a lot of work just for one case. You are zone to certain zip codes. Workers are expected to document as you go. When you are on call expect to be on call 24 hrs. I felt I didn't have no life. It's like the client's problems became my problems. Clients are constantly calling you. If you have a P1 you must go see them immediately. If you do overtime is paid in compensation time. This job is good for people who don't have kids or if their kids are grown.
The agency will definitely provide you with a varied working foundation that one can use in future positions. The workload is high and you must be able to utilize strict organizational skills in order to address all tasks. The benefits and flexibility are great.
licensing (Former Employee) – Austin, TX – February 28, 2017
Watch your back. The staff will get rid of you. If they do not like you. The staff will use you are not fit for this environment. The staff will use you are on probation to get rid of you without a notice.
Night Response Investigator (Former Employee) – Fort Worth, TX – February 20, 2017
Child Protective Services (CPS) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPS receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.
A CPS investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues, and may recommend services for the child and family to reduce the risk of further abuse or neglect.
CPS Investigator II (Current Employee) – Dallas, TX – February 8, 2017
Child protective services is a difficult place of employment. Workers are over worked and under paid. There was an increase of salary however, with more money comes more responsibility. There is no balance between work and our personal life. I love working for CPS however, with my current situation it is not working out as planned. The department is a great opportunity to get your feet in the door.
Investigator II (Former Employee) – Houston, TX 77027 – January 31, 2017
Training aspect of job was very detailed and defined. The actual job was in line with the training but supervisor and co-workers were a different story, very cliquish mentality and not willing to help others get acclimated.
The job was working well for me.Could relate to workers. Was a very meaningful experience where I learned about documenting and managing a caseload. It served as good introductory experience into the work world.
Laborer (Former Employee) – Austin, TX – December 28, 2016
Great people to work with! All the co-workers enjoy their job and it is never a dull moment with them. Great team to work with. I only worked there for a month so there is not much I can tell other than they treated me well.
Investigator (Former Employee) – Dallas, TX – October 30, 2016
If you enjoy being overworked and graded on a number system based on how quickly you investigate and close your cases, and have great car insurance due to the high risk of being in car accidents more than once due to always being in the field then have at it!!!!
Their are no pros. Prepare to work your butt off!!!