Caseworker- CVS Specialist IV (Current Employee), Killeen, TX – December 1, 2014
Pros: not micromanaged
Cons: extensive traveling
DFPS is a high energy and challenging work place. Work with a diverse cultural society. My coworker are helpful and educated people and are team players. The hardest part of my job is termination of parental rights. The most enjoyable is reunification of children back to their parents.
Family based Safety Services Worker (Former Employee), corpus christi tx 78416 – October 20, 2014
A typical day of work is no day was the same. Everyday was different tasks and responsiblities. Working well with others was important, because we all need to be able to support and work as a team. My boss was good person and had a wealth of knowledge. She has worked as a social worker for many years, and she is the type of woman you have to look up – more... to and respect. Hardest part of the job is seeing certain things when you deal with child abuse and neglect. There are certain things you just cannot control. Most enjoyable moment is knowing that you touch people lives and that you have a purpose. – less
Investigator II (Former Employee), El Paso, TX – June 18, 2014
Pros: health insurance was provided for the emloyee at no cost.
Cons: overtime became comp time, the stress of the job was extreme, time with famiy was almost imposible.
A typical day would consist of going to clients home, or school, making contact with family, and creating a safety plan with the family. Services would then be offered and made sure the family followed thru with this plan. In this field I learned great people skills, how to de-escalate any violent situation and how to see what the risk and dangers in – more... a home. Management was horrible, every manager would have different rules and different levels of helping their team. Cases were not being corrected with the same guideline. Co-workers help each other out with making the correct decision for the families, which was a big help. The hardest part of this job was finding a work/life balance. There was no time to spend with your family as you had to work evenings and weekends to try to find your clients. – less
Human Services Technician (Current Employee), Killeen, TX – January 29, 2014
Cons: no advancement
Every day is a new day. At a minutes notice, I could be on the road helping a family take care of challenges they otherwise would not be able to do on their own. I am responsible for supporting the caseworker's to fulfill their jobs in a less stressful manner. I get along with my co-workers. We have team building to relieve stress and we laugh a lot. – more... The hardest part of my job is seeing the negative outcome of a family's hardship. I have learned patience and to challenge myself daily with the different duties that come my way in a minutes notice. – less
Administrative Assistant (Former Employee), Greenville, TX – January 18, 2014
I worked there almost 7 years. There is a lot of turnover in this profession due to stress dealing with this particular job of child abuse. Personally, it was an alright job. There is no room within the agency for Administrative Assistants to move up or get raises which is ultimately what led to my leaving the job. The people were great but a job that – more... leads nowhere with an income that is extremely low for the work performed. – less
Overall, a great place to work- very flexible and family-friendly.
Supervisor II- State of Texas (Former Employee), El Paso, TX – December 22, 2013
Pros: very personally rewarding
Cons: bureaucratic environment
A great place to serve vulnerable populations from abuse, neglect, and exploitation. Most co-workers are dedicated to the clients who are served through this agency. It is working toward and experiencing positive outcomes for these individuals that makes any job at DFPS rewarding.
Investigator (Former Employee), Alice, TX – December 2, 2013
This job is extremely demanding but I loved my job. I will never say anything bad about it. There are many sleepless nights, cries on the way home due to not enough hours in the day, holidays missed, etc. Abuse and neglect does not rest or take a break. If it is going to happen, it will happen at anytime, any day.
The hardest part of this job was the – more... paperwork that goes into every single case BUT people have to realize that it is necessary to have this done and in a timely manner. A case is a family...someone you may be related to, someones parents', children, grand children. Time is of the essence.
The only reason I left was because I was going to be married and my fiance' was not from that area. I am still trying to go back. That is where I belong. – less