Pros: Full Federal Benefits, Decent Pay
Cons: Consistent unforgiving hours, difficult to advance/"Climb the ladder"
Working for DHS/TSA is best reserved for individuals that are looking for a starting point after college, or as a decent career instead of obtaining an undergraduate degree. The work is very important, and training definitely prepares you for the demands of the job. However, it can be difficult to find value working for one of the most disliked agencies. It takes a tough mentality to work as a Transportation Security Officer, and the job should not be taken lightly.
The hours are rough and consistent, and management can be a little difficult to reach. Most co-workers are fairly kind, but like in every job there are plenty of bad apples too. Hardest part? Knowing that you are responsible for countless lives every day, and that the only way to guarantee safety is to perform perfectly. Most enjoyable? When a passenger thanks you for what you do. Many simply tolerate you, but occasionally you get to see some appreciation. And that's what keeps me going.