one search. all jobs. Indeed
 
 
 
Department of Homeland Security
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
65 reviews

Department of Homeland Security Employer Reviews

Review this company
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Help the community
Security (Current Employee), McKinney, TX –
Pros: benifits
Cons: health care
Help the community with problems,put bad people away,and justice
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Multi tasking oriented with out errors
Lead Transportation Security Officer (Former Employee), Phoenix, AZ –
Pros: all of it!!!
Cons: management
a typical day at work was the feeling of accomplishment with integrity.
What I learned was the truth.
Management is in fear for themselves.
My co-workers or team mates (myself included) are very loyal to our United States, truth, and doing the honorable thing at work and at home.
TESTING, TESTING, TESTING, TESTING, TESTING is the hardest part of the – more...  job even though I held a 98.3% average.
The most enjoyable part of the job is getting to know our core Americans, friends, family. I loved my job at Department of Homeland Security. I loved the people. I loved the fast pace, quick thinking, no mistakes aloud. Customers I enjoyed (the rest of the Americans). – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Hands on , face to face interaction with traveling public.
TSA Transportation Security Officer (Former Employee), Los Angeles, CA –
Pros: bonuses, get to see some celebs
Cons: short breaks
My review of the job was pretty decent. The job its self is pretty active yet rewarding at the same time. I enjoyed the job from day to day.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Intellectually stimulating work environment
Transportation Security Officer (Current Employee), Morrisville, NC –
Exciting work environment with many opportunities to learn and advance. Managers are friendly and interactive with the workers and continously push us to achieve goals. The hardest part of the job is managing the crowds but the most enjoyable part is interacting with the passengers and keeping the public safe!
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
a waste of gov't money
Supervisor Screeners (Former Employee), Helena, MT –
Pros: gov't benefits
Cons: poor management
Management bad, lazy, small airport, they don't want to do anything. Poor customer service. Too many standing around not doing anything but talking about passengers. Too much down time, overpaid for what they do. Would not work their employees, small mentality. Most management retired from other jobs and should be out of there as they don't want to – more...  do anything but pull in big wages. Or lazy and can't get a job other places. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Airport Security at LAX
TSO - Screener - Full-Time (Former Employee), Los Angeles, CA –
A typical day at TSA, I stayed in the airport terminals and secured them. I looked at x-ray screens to make sure everything could fly.

I had really good relationships with my co-workers and managers.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
An OK place to work
Transportation Security Officer (TSO) (Current Employee), Honolulu, HI –
Management is not very good. Trying to get time off is very hard. They make policies that are confusing and don't make sense. The work itself is not too difficult. It is sometimes very physically demanding.
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Excellent co-workers and management.
Service Desk Agent (Current Employee), Broomfield, CO –
Pros: large benefit package
Cons: lots of customer stress
Call center work
High stress customer support. Main duty is password reset. A ton of typing is require.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Ok place to work, policy changes all the time
Transportation Security Officer (Former Employee), Lester, PA –
Pros: pay and benefits are good vacation time is great
Cons: that a weapon could get by you
A typical day is screening passangers boarding aircraft you have to learn how to be passanger friendly,all the co-workers and most management got along well,the hardest part of the job is doing a personell screening and the most enjoyable is meeting people
Was this review helpful?  Yes (2) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
horrible department
supervisory agent (Former Employee), Norfolk, VA –
Pros: travel and see the world
Cons: managed via politics., i actually mean political parties
Poorly run. Poorly managed by senior management. the record for the employee at all government must come before family. I was in management myself but 1 of the few managers of the family first and this was not a winning combination. corruption runs rampant in homeland security. it is a very political job am with politics comes crying. the majority of – more...  field agents want to have good integrity but sometimes they're putting positions where they have no control over the outcome. and a lot of good law enforcement officers in the homeland security but management horrible – less
Was this review helpful?  Yes (2) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
General Work Environment
PSS (Current Employee), Chicago, IL –
Pros: off holidays, flex-work schedule, fitness center, transportation vouchers, health benefits
Cons: behind in technology
Due to the economy the program area is currently understaffed, and the workload has increased tremendously. Many of the employees are currently under stress and the office setting is not the best. Training classes and opportunity for advancement is not available.

The hardest part of the job is when you have to find a person unsuitable and they have – more...  to be removed from their position.

The most enjoyable part of the day is in the morning, it is quiet and you can focus on your daily goals. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great opportunity to travel the US and be a source of relief for disaster victims.
COMMUNITY RELATIONS SPECIALIST GS-7(2) (Current Employee), Birmingham, AL –
Cons: excellent heathcare
Each day at work is exciting because you never know what to expect. Upon being deployed to various disasters (hurricanes, tornadoes, etc.) I meet many different kinds of people from all walks of life. I thought in the beginning that they all would be greatful for FEMA's role in disaster assistance but i later found out that everyone doesn't share the – more...  same feelings. Through the good and the bad encounters I learned how to effectively handle each unique situation. The most challenging part of my job is leaving my family for somewhat long periods of time, however I love the work and being able to see cities and states I probably never would have. Most importantly providing information that can help a family move back toward the life they once knew. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
It was a rewarding experience working with various people, assignments, and cultures.
Immigration Services Clerk (Former Employee), New York, NY –
Pros: the diversity of people and assignments.
Cons: micromanagement, assignments were clearly explained.
While working at USCIS,( formerly USINS), I was resposible for maintaining the processing of information of immigrants applying for citizenship. The job entailed using various computer programs such as Excel, Access, Word, Outlook and exclusive government programs. I was trained and excelled in using these skills to obtaining and exceeding our goals. – more...  I became proficient enough to help my fellow coworkers learn and excel at their objectives.While working in various departments in the agency such as the Administration, Personnel, Litigation departments, I was well aware of all personnel duties and objective to be achieved. While there were time restraints for goals, I wqas always enthusiastic and happy to work with as a team member to achieve those goals. – less
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work
Transportation Security Officer (Former Employee), Los Angeles, CA –
Pros: good pay and great benefits
Cons: everything else
Until I had a baby. Not very family friendly. Even had another mother pumping in a public restroom. Hard to advance your career unless you're friends with the hiring personnel.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Plenty of work
Paralegal Specialist (Current Employee), Washington, DC –
Demanding and interesting work. I have dedicated co-workers, that work as a team to meet our goals.
Was this review helpful?  Yes – No – Comment

Stew – May 10, 2012

Hi i was just offered a job for the Para Specialist position in Chicago. I have another offer from a Waterfront Commission and have to make a HUGE decision. Can you tell me anything about why you love it there? Hours 9-5 or other shifts? OT? Are you off weekends? Any other benefits like retirement or is it typical gov benefits. Thank you so much in advance for your help!!!!

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Very stressful
TSA-Transportation Security Administration (Former Employee), El Paso, Texas –
Pros: good pay
Cons: very stressful
At time that I was employed at TSA,a major yearly test was conducted of each supervisor and screener, and if you didn't meet the requirements, you would be fired on the spot.
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
High stress
Supervisory Transportation Security Officer (Former Employee), Phoenix, AZ –
Pros: federal government
Cons: federal government
Some managers are vicious. If you like high stress and rules changing daily, you will love this place.
Was this review helpful?  Yes (1) – No (3) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place for advancement
Transportation Security Officer (Former Employee), East Elmhurst, NY –
Pros: great federal career
Cons: working on certain holidays
If providing a safe travel environment and serving your your fellow man is a high priority to you then this is the job for you
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Production
HUMAN RESOURCES ASSISTANT (Former Employee), Washington, DC –
Pros: flexible working environment
Cons: high turnover
Strong Technology field. Great opportunity for growth and Security.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and challenging work environemnt with room for advancement
Executive Assistant to Assistant Commissioner (Current Employee), Washington, DC –
U.S. Customs and Border Protection has been a great place to learn, acheive goals, advance in career, and meet new and exciting people on a daily basis. I have been fortunate to work with and for some great people and have learned a vast amount of knowledge on the agency but there is still so much to know.
Was this review helpful?  Yes – No – Comment
1 2 3 4 Next »

About Department of Homeland Security

Should the Department of Homeland Security (www.dhs.gov) raise the current threat level, it would seemingly increase to a High – Read more