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1,083 reviews

Department of Homeland Security United States Employee Reviews

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nice place to work
Transportation Security Officer (TSO) (Current Employee), San Jose, CAApril 19, 2015
daily passenger interaction, learned Homeland Security protocols.
Great benefits and good training.

I would recommend this position to anyone who has a interest in security or surveillance.
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Ok Place
Facility Security Specialist (Current Employee), Washington, DCApril 14, 2015
If you enjoy the typical office environment full of the same thing each and everyday, this is right up your alley. The commute can be difficult, but not a bad place.
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productive place to work
Owner of Palmetto Investigations, LLC - Owner (Former Employee), DCApril 13, 2015
great place to learn and utilize skills

Exc leadership

must be mobile

many different cultures to work with

left homeland as too much travel involved
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Challenging place to work
Transportation Security Officer (Former Employee), Columbia, SCApril 8, 2015
Pros: Benefits
Cons: Leadership
If you do not like working on an assembly line than TSA is not for you. The job consist of alot of standing, bending and lifting.
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Proud to serve the Federal Government
Transportation Security Officer (Current Employee), St. Louis, MOApril 7, 2015
Great place to work. The work is important and is a vital part of the worlds transportation security. I would recommend this position to anyone interested in serving their country.
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TSA
Transportation Security Screener (Former Employee), Newark, NJApril 3, 2015
Motivating workplace. Great management team. Inspire possitivity. Teamwork encoraged. Security culture. Positive leaning experience on a daily basis. National company and leader in screening.
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great stability job
Officer (Former Employee), sfbMarch 31, 2015
enjoyed working for government and would still be working for them but job ended. Every day is a new learning experience. Co-workers are enjoyable. All passengers fun to work with. Loved the job.
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Overall not a good place to work for advancement of minorities
Supervisor (Former Employee), Flushing NYMarch 30, 2015
Pros: Frontline exposure to many issues going on in the world
Cons: hard to advance unless you were part of the ex-cop or ex corrections team
Interesting meeting many people both coworkers and passengers. Very diverse environment. Learned a lot about things going on in other countries which affect the security of the US
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Government Law Enforcement Opportunity
Border Patrol Agent (Former Employee), Rochester, NYMarch 28, 2015
Pros: Union protection & benfits, Healthcare benefits, Competative Retirement Benefits
Cons: Inept management system
Department of Homeland Security was created shortly after the 9/11 tragedy. Although the concept for the creation was good in theory, certain agencies that were included into the new agency continue to be misused and abused.

A typical day at work for the U.S. Border Patrol is at least a 10 hour day, depending on location and workload. Most agents spend their day patrolling along the nation's borders looking for human and contraband trying to illegally enter the U.S.

Management in the Border Patrol is perhaps one of the weakest links to the Agency. Too many managers, most being promoted too quickly after only a minimal amount of time patrolling the border who have little to no management or people skills. Very few actually know how to take care of their people. Many seem to have their own advancement agendas.

Co-workers are an essential part and the back bone of this job. Co-workers depend on one another to accomplish the job and to keep one another safe.

The hardest part of the job besides dealing with inept managers is dealing with the constant bureaucratic changes to how the agency wants us to do our jobs.

The most enjoyable part of the job is the opportunity to work outdoors in a variety of environmental climates and areas, with the security of good benefits.
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TSO
Transportation Security Officer (Current Employee), Norflok VAMarch 27, 2015
Only issue I have is it is a part-time position. Continue training is good. Employee safety comes first. Nothing negative to say
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Disaster services
Public Affairs Specialist/Writer (Former Employee), Disaster locations across the country.March 25, 2015
Pros: Knowing what I did made a difference.
Cons: Long periods--many months - working away from home.
As an employee, I responded to and helped people and local and state governments recover from disasters. I was involved with two of the largest disasters to hit the U.S.: Hurricanes Katrina and Sandy.

The work was rewarding and the people I worked with and for were outstanding in their commitment to bringing comfort to others in severe crises.
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Diverse workforce that's easy to get along with professionally and interpersonally
Transportation Security Officer (Current Employee), Newark, NJMarch 25, 2015
Pros: Benefits, privileges
Cons: Short breaks
A stable career with good benefits and a rewarding sense of fulfillment and consistency. A sense of discipline is accomplished with keeping a work/life balance steady. Opportunities for overtime are always available.
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Good for what it's Worth
Transportation Security Officer (Current Employee), Newark, NJMarch 24, 2015
Pros: Full Federal Benefits, Decent Pay
Cons: Consistent unforgiving hours, difficult to advance/"Climb the ladder"
Working for DHS/TSA is best reserved for individuals that are looking for a starting point after college, or as a decent career instead of obtaining an undergraduate degree. The work is very important, and training definitely prepares you for the demands of the job. However, it can be difficult to find value working for one of the most disliked agencies. It takes a tough mentality to work as a Transportation Security Officer, and the job should not be taken lightly.

The hours are rough and consistent, and management can be a little difficult to reach. Most co-workers are fairly kind, but like in every job there are plenty of bad apples too. Hardest part? Knowing that you are responsible for countless lives every day, and that the only way to guarantee safety is to perform perfectly. Most enjoyable? When a passenger thanks you for what you do. Many simply tolerate you, but occasionally you get to see some appreciation. And that's what keeps me going.
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Outstanding Governmental support and expertise for mankind during disasters.
Region 6 - Executive Specialist (Current Employee), Denton TXMarch 24, 2015
Secure environment producing very satisfactied results over and above call of duty and thinking outside-the-box. Being the core element of dependability. Positive and friendly support to entire workplace incorporating outstanding ethics in workplace.
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Very exciting place to work at.
Supervisor (Former Employee), El Paso, TXMarch 23, 2015
Pros: you have breaks
Cons: 15 minute breaks
It is very hard work. The hours are very long and it is very difficult hard shifts to work. Sometimes you have to work double shifts. It is very demanding and you must be ready at all times t work if anything was to happen.
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No reward for hard labor
Transportation Security Officer (Current Employee), Boston, MAMarch 21, 2015
The staff is diverse and allow for a great opportunity to blend with others for different backgrounds. However the management do not acknowledge the hard work of the staff and this creates negativity.
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Critical job for safety of passengers and airlines.
Transportation Security Officer (Current Employee), Little Rock, ARMarch 20, 2015
Pros: pay and benefits, opportunities for advancement
Cons: work schedules, high stress job
A typical day at work is screening passengers, it can, at times, be hectic and noisy. You must do your job properly under these circumstances. I have learned that calmness and patience is required in working with the public.It is important to work as a team.
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Finance Center
Account Technician (Former Employee), Winchester, VAMarch 20, 2015
Pros: benefits
Cons: integrity
This office is unprofessional. Its not what you know but who you know. The management hire and promote friends of spouses. Management shows no intergrity.
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Good for a high school student
Federal Officer (Former Employee), Miami, FLMarch 19, 2015
Great job for anybody wanting to learn about shipping and getting to learn logistics. Great job for a high school student or graduation student.
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Needs alot of changes for workforce
Expert Security Training Instructor (Former Employee), SeaTac, WAMarch 18, 2015
Pros: fellow employees
Cons: no breaks low pay for job performed
Very challenging to work for
Management needs more training
Better working conditions
Employees being held accountable for their actions
Hours are horrible
Are not willing to work with employees

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About Department of Homeland Security

Should the Department of Homeland Security (www.dhs.gov) raise the current threat level, it would seemingly increase to a High – Read more

Department of Homeland Security Photos

Department of Homeland Security Salaries

Security Officer
$37,000 per year
$15.50 per hour
Officer
$40,000 per year
Security Screener
$35,000 per year
Logistics Management Specialist
$70,000 per year