Department of Homeland Security Employee Reviews

Found 1,708 reviews matching the search
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Good benefits No work-life balance
Transportation Security Officer (Current Employee) –  Aguadilla, PRMay 25, 2017
The benefits are very good. It's good pay for a part time job.
The hardest part of the job is depending on the airport your assigned, your work schedule could be night shift mostly. You work all holidays and weekends. Work/life balance does not exist.
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Lack of career opportunities
Network Intell Officer/TSO (Current Employee) –  Arlington, VAMay 25, 2017
Department of Homeland security as a whole is a great place to work and grow. The organization that I am in within the Department of Homeland Security has a lot of growing to do. Transportation Security Administration has poor management, lack of career growth and a lack of team unity.
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Great mission
Transportation Security Officer (Former Employee) –  Chicago, ILMay 25, 2017
The mission behind the company is everything. Amazing, we are here to help people and the passengers make that very hard for us. Company dont do anything to protect employees and show no appreciation.
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Contractor
IT Team Leader (Current Employee) –  Washington City, DCMay 24, 2017
This job was through a Contract Company. I will not name the Company. The job compensation is salary and not within Industry Standards or Average. Company will low ball the Salary of it's employees, unless there is someone with whom you have an "in" to get a higher pay rate.
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Great job
Disaster Survivor Assistance Branch Director (Current Employee) –  Washington, DCMay 23, 2017
This is a great job for those who are able to be away from home for long periods of time. Very rewarding to assist disaster victims who have losses due to presidentially declared disasters. .
Pros
Helping people, excellent pay, travel to different locations
Cons
Being away from home and family for long periods of time including holidays.
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High Stress Position with some self satisfaction
FEDERAL TRANSPORTATION SECURITY OFFICER (Former Employee) –  washington D.C.May 23, 2017
This position was a very stressful position. Standard operation procedures were constantly being changed. As a Security Officer you were constantly being covertly tested. Position did offer a degree of self satisfaction when you were able to uncover a hidden prohibited item.
Pros
health care overtime available
Cons
very short breaks.
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To much politics involved
Supervisory Immigration Officer (Current Employee) –  Lincoln, NEMay 21, 2017
Great money and training, but the politics do not allow officers to do their job, namely protect the American public from those who wish us harm. The agency Is also dominated by people in positions of authority who are more concerned about their liberal agendas then protecting the American public.
Pros
training and compensation
Cons
to much interference from political appointees
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management could be better
Transportation Security Officer (Current Employee) –  Arlington, VAMay 20, 2017
The management could be better, it's basically all about who you know sometimes instead of a person getting a promotion based off of whether or not they qualify for it.
Pros
flex schedule with shift trades
Cons
poor and lazy management
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Great place to work
TSO (Current Employee) –  Bradford, PAMay 19, 2017
After the training the tasks become easier. It's a ongoing learning job. The ability to transfer to another airport anywhere in the country is a plus.
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tsa
BDO (Current Employee) –  Coppell, TXMay 17, 2017
TSA is very hard on there workers and does not care much about them. They would rather fire and rehire people then to properly train there workers. There is never any job security in the job because, you are constantly tested as if you don't know what you are doing.
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Began as a pleasant experience
Chief (Former Employee) –  Chicago, ILMay 16, 2017
Things changed with the leadership. There was a significant change with the changing of the guard. The culture was impacted for the worse when he left
Pros
Good benefits
Cons
Overtime is expected with no OT pay
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Stay in your lane
ASPS - Applicant Services Program Specialist (Former Employee) –  New York, NY, New Orleans, La and MassachusettsMay 16, 2017
I was hired July 2, 2015 by FEMA, all disaster related work. But, I was overjoyed to be helping people who had lost so much so quickly. My phone is dying, bit this a very rewarding job, if you are not looking for someone to come around padding you on the back. Believe me God will elevate you if you do this job from your heart. Good luck Applicants
Pros
You are paid well
Cons
last minute notice (working late)
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Not bad, poor option s for advancement
TSA Officer (Current Employee) –  DFW Airport, TXMay 15, 2017
If you don't mind negative push back from people on a daily basis, then this is the job for you! While there a lot to be said about having a federal job, most people dislike the Transportation Security Administration. There's job security if can get past the two year probationary period but the hours aren't very good. Either you'll work extremely early, as in anywhere from 3 to 5 am, or you'll work mid to late. So if you have a family this will be particularly challenging.
Pros
Benefits are good
Cons
It's not a very fulfilling job.
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Run while you can.
Transportation Security Officer (Former Employee) –  Rock Springs, WYMay 15, 2017
You would think with all the money they spend to train you they would want to pay you better, make you feel wanted, or treat you better. Run, run while you can.
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Great Work Environment
Medical Case Coordinator (Current Employee) –  Arlington, VAMay 15, 2017
I have worked for TSA since January 2015. The management and staff are very supportive.. TSA offers competitive wages and great benefits, the organization is also very veteran friendly.
Pros
Great hours
Cons
promotions are unpredictable
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Great experience
Manager (Current Employee) –  Washington, DCMay 15, 2017
Love my job the people I work with just do not want to travel as much as I do now. Would like to get a full time position with very little travel time.
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Great place to work
Transportation Security Officer (Former Employee) –  Newport News, VAMay 13, 2017
Ability to insure safe passage of traveling public is very rewarding. Just knowing passengers could arrive their destinations save was a great feeling
Pros
Team
Cons
Work hours (4.00 am-8.00am)
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Very stressful environement.
Transportation Security Officer (TSO) (Former Employee) –  Nashville, TNMay 11, 2017
As a TSO, you're consistently under stress. Making a mistake leads to a serious reaction by management. You also have to test yearly with the consequence of being fired if failing any part 3 times. That might seem reasonable, but considering the complexity of the tests and how easily a mistake can be make during testing, it is very stressful. I've seen people so relieved after passing a test that they would laugh and cry at the same time. I've also known supervisors and other TSO's with years of experience fired because of failing a test 3 times. One individual with several years experience had been a "trainer" of other TSOs before he was fired. Considering the cost paid to training TSO's, I would recommend dropping the test requirements and replace the tests with ongoing training.

I was retired, but desire to remain employed. I had medical concerns which resulted in my leaving the airport. I am now fully recovered, but do not intend to reapply for a TSO position because of the nature of the culture and the excessive stress involved with being a TSO.
Pros
Uniforms provided
Cons
Repetition and Stress
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Paceful
Emergency Management Specialist (Former Employee) –  Hyattsville, MDMay 11, 2017
Working for this company was great was very happy to do the job that I did for this company. Will go back and work again for this company nice friendy and nice coworker.
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Contract local hire
Helpline Tier 2 Analyst (Former Employee) –  Pasadena, CAMay 11, 2017
Job was a 4 minth contract with 2 extensions. Lead on to be included in a full time local hire customer service rep. Gov setbacks, job opportunity withdrawn and contract terminated suddenly.
Pros
When disasters occurred, good hours
Cons
No disasters, no OT and loss of hours
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Overall rating

3.9
Based on 1,720 reviews
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Ratings by category

Work/Life Balance
3.6
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4.0
Job Security/Advancement
3.5
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3.2
Culture
3.5

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