Department of Homeland Security Employee Reviews

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Great work but no job security
Specialist (Current Employee) –  Atlanta, GAJanuary 29, 2018
The only employees with job security are full time. Reservist are intermittent, only work if there is a disaster, and never know how long they will be employed. Best for retirees or those who have separate income, can leave on short notice, and who don't have young children at home unless you have a strong support system available at a moments notice.
Pros
Work that matters for the greater good, building and restoring lives and locations damaged by disasters
Cons
No security, nepotism, low advancement opportunity
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Fast paced job
Customer Service (Former Employee) –  Romulus, MIJanuary 29, 2018
If you love a fast paced, non-stop, busy environment this is the job for you. Most of the people are great and most of management is okay too. Perspective
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N/a
TSO (Current Employee) –  Chicago, ILJanuary 29, 2018
It is not a hard job but you have to be willing to be patient with people. Show up on time do your work and be nice to people and you will do just fine.
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Fema
Customer Service Representative (Former Employee) –  Denton, TXJanuary 29, 2018
Was great to try to assist people in need. Very high paced, demanding, strict, competitive. I was laid off in 3 weeks due to agency loosing the contract.
Pros
pay, friendships made
Cons
hours, no days off, strictness
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Component Specific
Contract Specialist (Current Employee) –  Washington, DCJanuary 26, 2018
The overall agency is great, I have worked at several components and found some more favorable than others.
ICE- relaxed environment but leadership is not favorable
TSA- micro management and overworked
CBP- Very professional and conducive to a learning environment
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good job
Immigration Officer (Current Employee) –  Oakland Park, FLJanuary 26, 2018
great job, needs promotional improvement. A good secure job. Needs to improve on career advancement. Overall, a pleasure to work here. I highly recommend it.
Pros
good location
Cons
little improvement
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I believe most employees would leave positions for comparable pay & benefits
Transportation Security Lead Officer (Former Employee) –  Minneapolis-Saint Paul, MNJanuary 26, 2018
Work atmosphere is dominated by fear of making a mistake and being hilmilated and/or losing your job.Conflicting messages of make sure you do your job but do it fast.
Pros
Benefits
Cons
Management, Hours, Pay
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fast paced work environment
Transportation Security Officer (Current Employee) –  Denver, COJanuary 25, 2018
government work, its stable work and if you hang in long enough you can retire early with good benefits. There are a lot of former military here as well so you get a feel for the environment.
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Quality of life
CBP Officer (Current Employee) –  Orlando, FLJanuary 25, 2018
Minimun, work schedules, family life, daily bases forced overtime, lack of communication of management, no knowledge in some leaders, no professionals, ect
Pros
Beneficts
Cons
Works schedules, family life
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Homeland Security
Linguist / Transcriptionist (Current Employee) –  Chicago, ILJanuary 25, 2018
Working for Homeland Security was, is great! I got to meet people fro all over the country and the agents are great! the teams I always worked with were nice and friendly to work with.
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Great
FIELD TECHNOLOGY OFFICER (Current Employee) –  New York, NYJanuary 25, 2018
Typical day would be taking care of tickets, as a regular tech. Solve issues from PC not working to switches or routers being down. Travel between various places to secure LAN rooms.
Pros
Government
Cons
Government
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Challenging, Highly Demanding Client, Prioritization of tasks
Manager (Former Employee) –  Washington, DCJanuary 24, 2018
Worked in a highly demanding environment with client being critical. Managing clients was a challenge. Communication and collaboration needed reinforcing.
Pros
Salary, team, small operation, clear access to decision makers
Cons
Cut throat competition, managing client expectations was lacking. Lacked visibility.
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Very competitive
Supervisory Emergency Consultant (Former Employee) –  Puerto RicoJanuary 23, 2018
I inspected home's during the hurricane and you realize how many people depend on company's from homeland like Fema. It is a pleasure to assist in this time of need .
Pros
Pay is well
Cons
Your job is accounted for every day.
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Interesting Work, just not enough of it.
Technical Writer (Former Employee) –  McLean, VAJanuary 23, 2018
As part of the US-CERT, the type of work was interesting. As a team of 6 tech writers, there really wasn't sufficient volume of work to keep us busy. I wasn't very fond of doing shift work (I worked 6am to 2pm Monday through Friday). I also had to split time between two offices which could sometimes be stressful. The hardest part of the job was trying to keep busy when you knew there was nothing to do.
Pros
Interesting Work Type
Cons
Not enough work to go around. Strict shift work.
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easy job
Transportation Security Officer (TSO) (Current Employee) –  Memphis, TNJanuary 23, 2018
The job isn't hard but the management is poor. The most enjoyable part of the job is meeting people from all different walks of life. The pay and benefits are good.
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High traffic job
Transportation Security Officer (Current Employee) –  Cleveland, OHJanuary 23, 2018
Extremely fast paced environment. Transportation Security Officers are expected to perform to the highest levels of excellence. If you are good with details in a rigorous workplace, TSA will be a good fit
Pros
Good insurance
Cons
Occasional Government Shut downs
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Hardworking, and challenging job.
Lead Transportation Security Officer/BDO (Current Employee) –  West Palm Beach, FLJanuary 22, 2018
High temple that carries stress; you will work with people a all types of backgrounds and educational levels. If your are looking for partime, entry level or secondary retirement, then apply
Pros
Benefits, saving plan for retirement
Cons
Does not support gained education, can easily be underutilized.
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Great place to work
Customer Service Representative (Current Employee) –  Washington City, DCJanuary 22, 2018
a very relaxed place to work. the supervision is also a great asset to the company. I highly recommend this job to anyone that is offered employment, and their benefits are also great!
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Fema
HR Manager/Generalist (Current Employee) –  Washington, DCJanuary 22, 2018
I feel the efforts and expertise within the FEMA Cadres. The choice of the JFO and other branch office need more consideration, before chosing the location
Pros
Great people
Cons
Terrible work location-Some
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Hls
Supervisor/Manager (Former Employee) –  Los Angeles, CAJanuary 21, 2018
The organizational structure was filled with overlapping layers of supervision and lack of support for managers to be successful. The environment was highly micro-management in scope and too top heavy from Washington DC. The best part of the job were the employees who worked hard for me and made the Los Angeles office the leader in the Nation for Immigration operations.
Pros
Steady
Cons
Micro-management with multiple layers to deal with
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Overall rating

3.9
Based on 2,135 reviews
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3.6Work/Life Balance
4.0Compensation/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture