I found it rewarding to be able to figure out a dificult case, while being able to process and issue benefits to a customer.
Social Service Representative (Former Employee) – 2100 Martin Luther King Jr Ave SE Wash. DC 20020 – September 16, 2017
Every morning from 7:30 to 9:30 I provided intake for customer who applied or recertified for Food Stamps, Tanf, or Medical benefits. For the duration of the day, I processed cases received from the supervisor. Returned telephone calls were made, along with updates implemented on cases as needed.
The hardest part of the job was not completing all the cases in a day.
The most enjoyable part of the job was being able to call customers and informed them that they were approved for benefits.
Once a year the job offered a free Food Stamp Conference for selected employees, which supplied free breakfast and lunch.
Being able to build up leave to to take days off. I also enjoyed being off on all holidays.