Productive place to work . Opportunity to change lives.
Pros: opportunity to positively impact people's lives
Cons: extremely stressful and sometimes unsafe working environment.
I enjoyed working to bring positive change to people's lives.
A typical day included handling a caseload of up to 60 children,networking, answering dozens of phone calls, escorting children to appointments (doctors, therapists, teachers), placing them in foster homes, and visitation both within my county and surrounding counties.
Management was knowledgeable, but overwhelmed and usually unavailable both emotionally and physically.
Coworkers were very supportive, although very busy. However, I found a great resource in a coworker who became my mentor who took the time to take me out on home visitations and show me what to do as well as taking time to help me understand the massive amount of paperwork.
The hardest part of the job was being expected to do other's jobs. For example, I was sometimes told by a supervisor to go pick up a child, which was an investigator's job. I was never sure whether or not my supervisor was aware of this, but assumed she was and did as instructed. Being untrained left me unprepared and frightened of not knowing what to expect.
Also extremely difficult to take was being overridden by supervisors and/or attorneys who had not spent any time with my children other than a few moments on their court day when I had spent months getting to know the children and families and felt I had a good understanding and sense of their needs.
The most enjoyable part of the job was the opportunity to try each day to make a difference in a child's life.