Conducted the input and extraction of confidential information into the CSR system.
Assist program Directors/ Specialists with preparation of packets for various meeting and workshop.
Provide customer service.
Prepared mailings; distributed incoming correspondence, mail, merchandise and other deliveries.
Maintained and monitor files to ensure program record keeping requirement were met.
Responsible for recording, transcribing, scanning and disseminating documents.
Perform word processing office automation support using multiple automated programs and software such as Microsoft Word, Excel, databases, spreadsheets and graphics in support of the clerical and administrative work.
Determined the correct course of action for the incoming correspondence such as visitors, phone calls and mail