Department of Veterans Affairs Employee Reviews

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Great place to work.
Field Examiner (Current Employee) –  Baltimore, MDNovember 20, 2017
If you are looking to serve veterans and their families this is the place for you. A lot of telecommuting opportunities and flexible work schedules with the place.
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I want to find something that is full time not contract.
Tier 1 Tech Analyst (Former Employee) –  Shepherdstown, WVNovember 19, 2017
Working at the VA as a contract employee has been a learning experience but unfortunately getting hired on as a regular employee has been a bit more difficult than I would have liked.
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Metric focused managers without leadership ability
Veterans Service Representative (Current Employee) –  Lincoln, NENovember 18, 2017
The Veterans' Benefit Administration is a organization that treats frontline employees as disposable. They frequently expect workers to make production quotas with computer systems that don't work. They don't allow "exempted time" or time off production due to the failing computer systems. Additionally, the quota system prevents employees from working collaboratively. When you can't make either production or quality standards you are "allowed" 60 days to get back on standard (without training) or you're fired. Haven't mentioned it yet but it takes around two years to become proficient if you last that long and as a bonus the rules change weekly. The manual that tells you the rules is down about 1/3 of the time.
Pros
Your manager will leave you alone until you're on the verge of being fired.
Cons
Everyone at the worker level hates the job and they turn over about 30% of the work force each year.
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Nice
Volunteer (Former Employee) –  San Diego, CANovember 18, 2017
Our Mission: To foster camaraderie among United States veterans of overseas conflicts. To serve our veterans, the military and our communities. To advocate on behalf of all veterans.

Our Vision: Ensure that veterans are respected for their service, always receive their earned entitlements, and are recognized for the sacrifices they and their loved ones have made on behalf of this great country.
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Veterans Representative, Loan Service Representative, Rating Specialis
Veterans Benefits Counselor (Former Employee) –  Nashville, TNNovember 18, 2017
Veterans representative. Filed claims and advised veterans on eligibility. Loan Service Representative. Worked as intermediary between mortgage companies and delinquent home owners. Rating specialist evaluated veteran's disability.
Pros
Security
Cons
Stressful
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Productive workplace and Important Mission
Administrative Officer (Current Employee) –  Phoenix, AZNovember 18, 2017
Good job, rewarding mission - Serving Veterans! solid overall benefits. with career advancement opportunities. In some instances you may have to transfer to another location to find the right opportunity/job. Be flexible.
Pros
Important Mission - Serving Veterans
Cons
Can be a stressful mission - Serving Veterans depends on scope of responsibility
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no accountability, played favorites, discrimination, bullying
Medical (Former Employee) –  San Diego, CANovember 18, 2017
I worked for the VA for a long time. in my first several years it was a very pleasant and relaxed place to work. ideas where well-received and morale was seemingly high.There was a lot of camaraderie between employees and the veterans were so pleasant to work with.
In the last few years from 2013 to 2016 I saw so many changes. On the surface, the VA was pretending to try to improve things by providing culture of Excellence training and pretending to put the veteran first. In reality it's the hard working employees who put them first. In the big picture managers were bullies (often even to employees who are veterans), had several discrimination cases, and all the way up to the top nobody ever put a stop to it even when they were very well aware of harassment & retaliation. It was demoralizing. several long-time employees retired earlier than planned or left just to escape the toxic environment. Those who stay know but stand by in silence or believe management's brainwashing.
Pros
Paid holidays, veteran population, accrued time off, pension plan
Cons
Employees bullied into silence, low morale, horrible managers
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working with Amercan Heros
Recreation Specialist (Current Employee) –  Northport, NYNovember 17, 2017
Love working with the Veterans. Been on every unit in the medical center. Liked doing that gave me a wide range of experience. Due to the nature of the job is that you work nights and weekends
Pros
working with American Heros
Cons
Lack of consistency with management
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Productive and Educational
Medical Records Technician (Current Employee) –  Martinsburg, WVNovember 16, 2017
Typical day includes completing workload assigned and providing customer service to co-workers. I enjoyed communicating with employee. I enjoy providing customer service to veterans who have served our country.
Pros
Great work enviroment
Cons
Limited work space
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Great opportunities
Office Administrative Clerk - Veteran Work Study (Former Employee) –  Belleville, ILNovember 16, 2017
Working with the Department of Veterans Affairs allows one the opportunity to become involved in many aspects of helping veterans,
It is a great opportunity typically with job security. It is a professional and secure environment. Great opportunity to meet and work with an abundance of different social and ethinic backgrounds
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same as before
Veterans Service Representative (Former Employee) –  Milwaukee, WI 53214November 16, 2017
same as the last review. Not recommended too much hostility and ulterior motives between teams and individual employees. Not veteran centric but veterans and their dependents are our primary customers.
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Fun place to work
Clinical Social Work Intern, Mental Health (Current Employee) –  Hampton, VANovember 16, 2017
It was a good experience and a fun place to work. I got to meet different people and listen to their ideas and help them get what they needed to succeed.
Pros
Fun ativities
Cons
No pay
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It is rewarding to serve veterans.
VA employee (Current Employee) –  Fresno, CANovember 16, 2017
Everything that goes on there is pretty much indeed a regular hospital. However, the best part of the job is being able to serve the veterans in your community.
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Great Skill Learning Opportunties
Member Services (MS) (Current Employee) –  Topeka, KSNovember 16, 2017
Working for the VA will allow you to gain skills that you might not normally gain in the private industry or without schooling. You are subjected to hiring freezes and other restrictions on training at times. But eventually you are given regular opportunities to advance.
Pros
Advancement Opportunities
Cons
Subjected to appointed leadership and or adminsitration
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Enjoyable place to work
Electronics Technician (Current Employee) –  Louisville, KYNovember 16, 2017
I worked in the engineering depart., maintaining hospital equipment as well as commercial laundry equipment. Never complained about my position. Other employees of engineering seemed to complain about everything. The VA is a great place to work, but there is drama like anywhere you work.
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Very rewarding job working at the Department of Veterans Affairs serving mission of the organization "Americans Veterans".
Chief, Engineering Service (Current Employee) –  Miami, FLNovember 16, 2017
Typically come to work pre planned what to do for the day but it may not always be the same as planned but the most wonderful thing is you are not alone doing things that makes a difference in others life. No days go by without you feeling good about your accomplishment helping others. The place may be old to maintain and feel comfort but the warmness of people around you forget that discomfort. The job may be very challenging but you have competent people to address them in a fair time. The most enjoyable of job is when there is an emergency or a natural disaster, seeing people coming together responding as a team to that event and making that a simple experience with outstanding positive outcome.
Pros
teamwork, recognition
Cons
none or bad attitude
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good place
Advanced Medical Support Assistant (Current Employee) –  Rochester, NYNovember 15, 2017
Its not a bad place to work, but this area is mostly clinics and upward progression is limited. So if you are happy at the entry level its ok but if you want to grow you have to move to a larger facility
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Want to be a full time member of the VA
(The Ravens Group federal contractor) (Current Employee) –  Nashville, TNNovember 15, 2017
Working for the VA was a great exposure to how the government runs their hospitals. although at times the work load was heavy do to not enough staff, the team I was assigned to for the most part got the job done .
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Disgruntled
Caregiver- Assist veterans (Former Employee) –  Nashville, TNNovember 15, 2017
The Tennessee Valley Healthcare Region needs to be revamped. Most people that work here are incompetent and conspire to not do their jobs. The hospital closes at 4pm but, most of the employees are leaving by 3pm. Most are rude to veterans and feel inconvenienced by them. There is a reason that there is a sign that stated that there is no unauthorized video taping or recording. It is because most would be served with malpractice or prison time.
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my start at the VA
Phlebotomy Technician (Former Employee) –  Kansas City, MONovember 15, 2017
the job was very easy and the conversations I had with my fellow veterans was great. my day consist of starting up the computer/ checking my supplies/ putting on my lab coat/ calling a veteran in the room to get their blood drawn or a specimen to be collected/ taking labs that was collected to the lab and cleaning your room thru out the day and at the end of your shift and making sure all your labs are taken down to the lab. That is it!
Pros
401k benefits/ paid leave/sick
Cons
not a positive atomosphere thru out the upper working ranks
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Overall rating

4.0
Based on 3,373 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.1
Job Security/Advancement
3.7
Management
3.4
Culture
3.6