Customer Service Representative-Returns (Former Employee) – Carson, CA – January 9, 2015
a normal day is answer calls and loooking up information for customers that would like to return products or missing products. i also handle the consumer line. I learned everything in my whole department so if i need to help out and be a team player. The management is awful-they only care about make job easier on family and close friends.The company have people in position to do job that they company pass over to customer service with no extra pay. The hardest part of the job is making sure the policy of the company is consistent (everybody is giving different answer to accounts or consumers). There is no support system! The most enjoyable part is when a customer is happy with the results of the call. When a customer calls back with a thank you.
i like helping people
mirco management, no room for growth unless you are relate to the manager, no support system and over work
Overworked, under compensated and stressed out daily
Sales (Current Employee) – Carson, CA – December 21, 2012
Dermalogica in the past few months has become even more difficult to work for with the hiring of the new Sales VP. They have unrealistic expectations of their sales staff. Very large territories, quarterly changes in compensation that makes difficult to earn any commission so you are working for a very very low base, constant stress, more than twice daily someone in management sends out our numbers. Very reactionary not strategic or long term planners. Constant firedrills.
If you are looking for the a job in sales, please do yourself a favor and look somewhere else. It is impossible to do the job they demand of us in 60hrs a week and trust me they do not pay well enough for anyone to work 60hrs a week.
Sales Consultant (Former Employee) – Carson, CA – January 28, 2014
I would meet with Salon Owners, Physicians and their staff to help them to set goals and achieve them. This was accomplished by continuing education for their skin care therapist and training employees on our retail line. I especially enjoyed working with students training to become skin care therapist. Often I was able to match the top students with my accounts we would work together to grow their clientele.
Help Desk Coordinator (Former Employee) – Carson, CA – July 7, 2014
Managers are not Professional! especially in the the I.T. dept. They do not support you or what they say and don't mean what they say. Employees get stuck and can't advance or get out. WALK AWAY! People leave making way more money!
Sales Manager md & de (Former Employee) – Baltimore, MD – February 27, 2013
Company doesn't know what to do either stay in professional area or go retail! Horrible company as far as job security and upper manager don't know what they are doing other sales rep know more than management.
Retail Associate (Current Employee) – San Jose, CA – October 7, 2015
This position will open up many doors to account coordinator positions. Great company to work with. Great benefits! I feel good to be in charge of 8 stores in my market/territory. I love to help people and help build business.
Educator (Current Employee) – United States – December 17, 2015
Very unorganized and not qualified people in management. Not realistic expectations. I was hired under a certain agreement and within 3 months that changed and I was expected to teach and study an unrealistic amount.