As a Park Safety Officer at the Detroit Zoo, I have responsibilities and growth opportunities. Not only can I grow within the department, but in the zoo. For example, there are so many other departments that you can transfer to, as an intern or employee, if giving the opportunity. My responsibilities as a Park Safety Officer is insure the safety of guest, staff, and the animals. We are also first responders to medical and non-medical emergencies. Every officer is CPR, First Aid and ADE trained. During the busy seasons and during busy events, we have the opportunity to work alongside a trained medical professional. Most officers are also certified by LMBA (bicycle trained). We have the opportunity to earn certifications through FEMA and earn a CPO (Certified Protection Officer)license. These are only some of the skills we learn. Others are, responding to bomb threats, active shooters, weather emergencies, and knowing all the zoo’s polices. Management is great and easy to talk to. Most employees are great, but you always have the few bad apples. The best part about this job is working at the zoo. I love animals and with this job I’m able to go behind the scenes (safely), and also see the animals every time I come in to work, and making sure they stay safe. Park Safety is also a part of customer service. Dealing with guest issues, concerns, and safety is what most of our days consist of. The down side is the pay, but that isn’t up to our mangers. The “higher ups” delegates budgets.
Working in an enivornment with animals and connceting and helping guests