Good company overall - definitely gaps
Software Sales Consultant - Remote (Current Employee) – Boston, MA – September 6, 2017
I have enjoyed my time at Dex Media - I'm currently looking for new opportunities, but that doesn't mean it's a bad place to work. The culture is hard to judge, since all sales reps are remote. That gives us the autonomy to do our jobs, while still having a social life. The management and executive team is great - they promise a lot of things, but unlike most corporate environments, they actually deliver.
Being in a client-facing role has it's ups and downs. A lot of our clients have been through the wars with Dex Media, so as a sales rep, I get to shoulder a lot of that burden, which makes even the smallest client (dollar wise) a challenge at times. One part of the job that is tough is that as the local sales rep, you act as sales, account management, and billing. Dex has all of these departments in place, but because we are the only person the client actually sees, we are their first call, which sometimes makes it hard to actually sell.
The biggest reason I'm looking to leave Dex is salary. While the commissions are uncapped, and the benefits are decent, the base salary is down-right low. Understanding that commission is how a sales person really makes his or her money, as in every sales jobs there will be highs and lows, and when the salary is low, it sometimes forces you to live paycheck to paycheck. Additionally, even if you kill it, there's no room for a raise, and there is no room to grow.
All in all, it's a great company, and if the salary situation was different, I most likely wouldn't be looking to make a move.