my typical day at work was an exciting learning experience daily. I learned many important skills such as how to use a processing machine, and how to help a person who has fainted. The management in the lab were easy to work with and made protocol and procedures easy to understand. the management were also a very educational set of people who made my experience at the lab an exceptional part of training. My co-workers were not just co-workers, we were a team and were ready and willing to work together to make the lab a great lab for our patients. The hardest part of this job was learning how to use the different computer systems. after using the programs a few times, I was able to use them without problems. The most enjoyable part of working in this lab was working with the patients. I absolutely enjoy working in a lab and performing all duties necessary.
patient billing, being able to self-assign my tasks for my daily routine. Every other day taking patient calls, answering billing/statement questions, calling insurance companies, filing redeterminations and appeals, complying with HIPAA, coding, general Patient Account knowledge
Good place to work, but very busy, understanding management
Phlebotomist (Former Employee) – Longview, TX – May 23, 2014
Great place to work in general after you get used to the high demand. They hire on a rotation basis, instead of for straight specific shifts. They may keep more people if they hired for the specific shifts, rather than rotating to have each one covered. The management is very understanding and they strive to work with you for the sake of the company and the patients. It is very busy and fast-paced. It is difficult to get breaks and they do have a big turnover of phlebotomists.
very productive not very much of a team working environment
Medical Assistant (Former Employee) – Longview, TX – March 25, 2014
A typical day at work would be setting up cystoscopy equipment, stocking my rooms, setting up for blood draws, bladder installations, prostate bx, testosterone injections, in and out cathethers, and vitals. Co-workers were enjoyable to work with at sometimes. We had many meetings due to employees not working as a team and others having arguments. The most enjoyable part of work was the wonderful doctor I work for and him and myself always work together as a team.
Receptionist (Former Employee) – Longview, TX – March 5, 2014
Answered phones, scheduled patients, checked in and out patients, cashier, ICD -9 and CPT coding, packaged mammogram films, verified insurance. I learned something new everyday. The co-workers were great to work with and we supported each other.
Insurance Representative for Commercial Insurance (Former Employee) – Longview, TX – October 10, 2013
I have always loved the Medical Field. I love the investigative part of Medical Billing/Coding. Also the aspect of looking at my job as if it was mine or a family members account I was working on and doing my best to make sure it was done right.
I begin my day by opening all the daily charts and stocking and setting up exam rooms. I pull patients to the rooms and obtain vital signs and reason for visit. I then talk to the provider and explain the patients concerns. Update the patients chart and administer medication if needed. Give physicians instructions and release to check out with reception.
Patient Care Asst (Former Employee) – Longview, TX – April 9, 2013
I enjoyed working with my patients. They provided ins for the staff. Worked there for almost two years and never got an increase in pay. Upper management thought it was Ok for therapist talk down on staff in front of other people.
helping people achieve there goals to be more functional
no raise, ok for smokers to several breaks thru out the day and not others to be covered to break.
Phlebotomist (Former Employee) – Longview, TX – March 19, 2013
at work you are required to draw blood on patients of all ages, in a typical day the clinic will have drawn between 100- 500 patients. you will be required to stock, draw patients, spin blood, set up cultures, release blood, sanitize, check orders, dump blood, dump urine, put bio bags and containers in bi room and wait on patients at the same time and some times you are required to do that by your self.
The supervisor will not pick up slack or stay longer if needed. they will not let you take time off it they are busy but they will leave during peak time for hair appointments. the supervisor will leave randomly during the day for long smoke breaks which leaves the employees to try and obtain the phlebotomy area on top of drug screens. their are only 6 employees. its so unorganized, it makes your job stressful and un enjoyable.
employees are over worked and underpaid!!!!!! the supervisor will make employees open at 6:55am and stay until 7:15pm so they can go home on regular time with out having to cover a shift!!
your supposed to get an hour for lunch but after the supervisor takes lunch they will make you take short lunches so they don't have to pick up slack!! they do not give out raises or bonuses!!
employment turn a round is so high since employees are not appreciated!!