Typically chaotic environment with little consistency
Part-Time Clerical/Claims Specialist (Former Employee) – Cleveland, OH – August 2, 2012
When I started working there, my job was to take on part of the daily data entry load, while keeping on eye on the delivery route monitor and answering phones. A few months later, we underwent some staffing changes and I was given new responsibilities related to Damage Claims. During most of my time there, we did not have a permanent site manager, and they were in the process of hiring one. For a few months we had a manager, but he left the company due to the stress of the job, coupled with the recent passing of his mother. For the remainder of my time there, managers within the company took turns running our site. As I was never fully trained in Damage Claims, every manager that came in had their own take on the process, so I was essentially being retrained every two weeks. Claims were piling up and I was getting nowhere, as no two managers agreed on the proper way to go through the Claims process. I put in my two week notice.
mostly-casual environment, little micromanaging
inconsistency in management, lack of communication