Customer Service Representative (Former Employee) – Houston, TX – March 14, 2017
I loved working with the drivers and some team mates. The work it's self is great if you can perform without micro management and learn fast. I loved this place but the management does not management and they let their employees take over. Employees talk to them crazy and they allow anything. No advancement.
Great company. They cared a lot about there employees.
Delivery Supervisor (Former Employee) – Benicia, CA – October 30, 2016
Made sure trucks were loaded with the right freight. Made sure paper work was correct and trucks got out in time. It was problem have enough staff sometimes however my co-worker always came together to get the job done.
Diakon is a growing company with plenty of advancement opportunities. My typical work day starts at 5:30 am and doesn't usually end until 7:30 pm. All of the workers at Diakon really work well and helping each other get better and they really try to help each individual grow and move up in the company.
Pay is very good
Work long hours and always in a different city each week
Coorporate office staff was very knowledgeable and willing to go the extra mile to assist managers in the field. Very stressful environment to work in, with the limited way this company is set up. Managers are required to several hats at any given time. Multi tasking is the only way to survive at this company.
Assistant Manager (Current Employee) – Romeoville, IL – July 11, 2016
This company will not train you. When they hire you, you are expected to learn and teach yourself. No professionalism at all. The management curses like sailors!! Don't waste you're time with this company.
Warehouse Supervisor (Current Employee) – Irwin, PA – June 25, 2016
I loved my job. I worked in the warehouse and there were more pros than cons. Co-workers were very nice. A typical day at work was checking in delivery drivers and afterwards unloading trailers for next day shipment. Management was good at times. Hardest part of the day was depending on the weather as to we were in a warehouse with no heat or air. Most enjoyable part of the day were the breaks we always had together.
Very considerate as far as providing bottled water, buying us lunch on occasion, and giving us extra breaks in harsher weather conditions.
Operations Manager (Former Employee) – Olive Branch, MS – May 3, 2016
I quit this position due to an interaction with a VP who would not allow me to take off for a funeral and laughed at me when I asked why. I am under the impression that this person is no longer there but it should have never been tolerated.
Delivery Person (Former Employee) – granite City,IL – January 11, 2015
Delivering sears appliances to customer’s homes, setting and hooking up appliances, picking up appliances at sears outlet stores, loading unloading trucks.Great experience to learn in home customer service and a great job to learn how to work as a team.
HEAD DISPATCHER (Former Employee) – Doraville, GA – June 17, 2014
Placing orders, solving customer issues, scheduling appoints for deliveries and answering the telephones. What I learned at Diakon was that the gentlemen delivering the merchandise were very hard working gentlemen and honorable. Co-workers are hardn working men. Most enjoyable part was working my boss and my co-workers.
Customer Service Representative (Former Employee) – Dallas, TX – January 5, 2014
The job was great when I first got there, but once the management changed it went downhill. The management higher up in the company won't take any of the responsibility for their actions and tend to try to pin it on one of the lower ranking employees.
Everyday is different and full of challenges. I welcome challenges.
Operations Manager (Current Employee) – Harrisburg, PA – November 14, 2013
In my business we deal with customers everyday with issues both big and small. At the same time deal with contractors, constantly motivating them to reinvent themselves everyday. In enjoy training and seeing how my training of individuals pay off. The hardest part of the job is when our customers are upset with my client. this means that I have to save to sale for them and win back the customer's trust.