At DialAmerica, we know that happy customers are loyal customers. They upgrade their products or services, spread the good word, and help keep the perception of our clients and their brands high. That’s why we do everything we can to make each customer interaction a positive experience. How? For one, we strive for a zero complaint environment at all times. And we’re proud of our record of success.
We don’t stop there. Our philosophy is to have customers hang up the phone happier than they were when they picked it up. Each and every time. Through unfailing courtesy and exemplary product knowledge, our people have achieved a success rate that’s tops in the industry. In more than 50 years in teleservices, and some 2.5 million interactions per day, we consistently make a positive impression. – less